[GNC] Problems with a new installation

[David Carlson]

I cannot address the Windows 10 monitor handling issue, but if you believe
that the import issue is the one covered by
https://bugs.gnucash.org/show_bug.cgi?id=797593, then you may need to
massage the OFX file in a text editor prior to import unless that
enhancement request get into the program.  I see that GnuCash will not see
the massaged import files unless you keep the OFX/QFX suffix after
massaging it

On Tue, Sep 1, 2020 at 11:11 AM Eric H. Bowen via gnucash-user <
gnucash-user at gnucash.org> wrote:

> I've been using Gnucash under Windows 10 and Linux for a couple of years
> now with no real issues. However, when I attempted to install the
> program (4.0) for my father's use on his Windows 10 laptop I ran into a
> couple of very frustrating issues.
>
> The first: Dad's 88. To ease the strain on his eyes he has a large
> external monitor hooked up to his laptop, and that external monitor is
> designated as his main monitor. However, when Gnucash was installed it
> would only open on the much smaller built-in monitor on the laptop. Yes,
> I can drag the screen across to the main monitor, but any and every
> action...reconciliation, import of transactions, even choosing an action
> from a drop-down menu...opens up on the small laptop screen. I haven't
> found any way to force these windows onto the main monitor. It makes the
> program virtually unusable.
>
> Another issue was the import of transactions. His credit union offers
> .QFX downloads, which import into Gnucash. However, the debits appear as
> credits and the credits appear as debits. I know how to resolve this
> problem with .CSV imports, but I've never had this issue importing .QFX
> and I'm not sure how to correct it.
>
> Thanks for any assistance.
>
> --
>
> --------Eric H. Bowen
> eric at ehbowen.net <mailto:eric at ehbowen.net>
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-- 
David Carlson