[GNC] Problems with a new installation

David H hellvee at gmail.com
Tue Sep 1 16:55:37 EDT 2020


Hi Eric,

I find that disabling the laptop monitor altogether in display settings
works for me so as long as he's not interested in seeing anything at all on
the laptop screen you could try that...

Regards David H.


On Wed, 2 Sep 2020 at 02:11, Eric H. Bowen via gnucash-user <
gnucash-user at gnucash.org> wrote:

> I've been using Gnucash under Windows 10 and Linux for a couple of years
> now with no real issues. However, when I attempted to install the
> program (4.0) for my father's use on his Windows 10 laptop I ran into a
> couple of very frustrating issues.
>
> The first: Dad's 88. To ease the strain on his eyes he has a large
> external monitor hooked up to his laptop, and that external monitor is
> designated as his main monitor. However, when Gnucash was installed it
> would only open on the much smaller built-in monitor on the laptop. Yes,
> I can drag the screen across to the main monitor, but any and every
> action...reconciliation, import of transactions, even choosing an action
> from a drop-down menu...opens up on the small laptop screen. I haven't
> found any way to force these windows onto the main monitor. It makes the
> program virtually unusable.
>
> Another issue was the import of transactions. His credit union offers
> .QFX downloads, which import into Gnucash. However, the debits appear as
> credits and the credits appear as debits. I know how to resolve this
> problem with .CSV imports, but I've never had this issue importing .QFX
> and I'm not sure how to correct it.
>
> Thanks for any assistance.
>
> --
>
> --------Eric H. Bowen
> eric at ehbowen.net <mailto:eric at ehbowen.net>
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