[GNC] Customer invoice posting error

Derek Atkins derek at ihtfp.com
Tue Apr 27 10:39:52 EDT 2021


HI,

On Tue, April 27, 2021 10:27 am, Silvie wrote:
> Hi All
>
> I am very new to GnuCash and am having trouble posting a customer invoice.
>
> The customer invoice is populated from the vendor invoices but when I come
> to post the customer invoice I get the following message
>
> "The invoice must have at least one Entry"
>
> There are two pages of entries!  I can Enter and Save but not Post the
> invoice.
>
> Does anybody have any ideas about this?

Have you attached the chargeback items to the invoice?  If it's populated
by vendor chargebacks you need to manually attach them to the invoice
(click on the first column).  This feature allows you to choose when to
invoice a chargeback, rather than having it go to the "first" invoice.

> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.

-derek

-- 
       Derek Atkins                 617-623-3745
       derek at ihtfp.com             www.ihtfp.com
       Computer and Internet Security Consultant



More information about the gnucash-user mailing list