[GNC] Gnucash won't load

[Neil Campbell]

Hi Derek

Thank for your prompt reply. OK. So I uninstalled the Gnucash.app with Clean My Mac, and, strangely it left the Icon in the Apps folder, so I removed the Icon to the Bin. I then downloaded the app from the website (clicked Apple Mac OS >- 10.13 High Sierra. In my Downloads is Gnucash-Intel-4.5.dmg. Double clicked it and got 



I dragged Gnucash.app to the Apps folder on Dock. And it still won’t load. BUT just noticed in my Apps folder on Finder, it shows Gnucash.app as being 2KB - yes that is 2 kilobytes. I can’t imagine what went wrong!

Thanks again for your help.

Neil
neilcamp65 at gmail.com



> On 30 Apr 2021, at 12:49, Derek Atkins <derek at ihtfp.com> wrote:
> 
> Hi,
> 
> On Fri, April 30, 2021 5:49 am, Neil Campbell wrote:
>> Good morning.
>> 
>> I downloaded Gnucash for Mac and it is there in my App folder. When I
>> double click on it to load it, it gives a brief “sun-burst” but nothing
>> happens. I am using OSX ver 10.15.7 (Catalina). I have tried:
> 
> Just to verify, you downloaded the DMG, opened it, and manually copied the
> bundle to /Applications?   Yes.
> 
>> Loading it from Apps folder using Ctrl Click. The first time I did this it
>> asked me if I wanted to load the app and I clicked Yes. Then nothing
>> happened. No error message. No nothing.
>> 
>> Using the Terminal with open /applications/gnucash.app. This seems to run
>> and then just go back to the curser on the folder that was there.
>> 
>> Security & Privacy allows Mac App Store and identified developers and
>> there is no message there to say that it is being stopped from loading.
>> 
>> Finally I ran (in the terminal) /applications/gnucash.app and received the
>> following response Permission denied. I then went back to Finder and
>> looked at “info” under sharing & permissions and see that it says - You
>> can read and write.
>> 
>> I am a loss as to what to do next. Any help will be greatly received.
> 
> Try deleting the app bundle from /Applications, download again, and copy
> it again?  Maybe something got corrupted?
> 
> If that doesn't work, John will wake up in a couple hours and should be
> able to help you more.
> 
> Good Luck!
> 
>> Neil
>> neilcamp65 at gmail.com <mailto:neilcamp65 at gmail.com>
> 
>> Please remember to CC this list on all your replies.
>> You can do this by using Reply-To-List or Reply-All.
> 
> -derek
> -- 
>       Derek Atkins                 617-623-3745
>       derek at ihtfp.com <mailto:derek at ihtfp.com>             www.ihtfp.com <http://www.ihtfp.com/>
>       Computer and Internet Security Consultant