[GNC] Gnucash won't load

Neil Campbell neilcamp65 at gmail.com
Fri Apr 30 08:43:38 EDT 2021


Great! That worked. I’ve never had this problem before. Many thank Derek for your kind assistance.

Regards
Neil
neilcamp65 at gmail.com



> On 30 Apr 2021, at 13:34, Derek Atkins <derek at ihtfp.com> wrote:
> 
> Hi,
> 
> On Fri, April 30, 2021 8:10 am, Neil Campbell wrote:
>> Hi Derek
>> 
>> Thank for your prompt reply. OK. So I uninstalled the Gnucash.app with
>> Clean My Mac, and, strangely it left the Icon in the Apps folder, so I
>> removed the Icon to the Bin. I then downloaded the app from the website
>> (clicked Apple Mac OS >- 10.13 High Sierra. In my Downloads is
>> Gnucash-Intel-4.5.dmg. Double clicked it and got
>> 
>> 
>> 
>> I dragged Gnucash.app to the Apps folder on Dock. And it still won’t load.
>> BUT just noticed in my Apps folder on Finder, it shows Gnucash.app as
>> being 2KB - yes that is 2 kilobytes. I can’t imagine what went wrong!
> 
> No, don't drag to the Dock.. Open up Finder and drag it to /Applications
> Once it's in /Applications, THEN you can drag it to the Dock.
> 
>> Thanks again for your help.
>> 
>> Neil
>> neilcamp65 at gmail.com <mailto:neilcamp65 at gmail.com>
> 
> -derek
> 
> -- 
>       Derek Atkins                 617-623-3745
>       derek at ihtfp.com <mailto:derek at ihtfp.com>             www.ihtfp.com <http://www.ihtfp.com/>
>       Computer and Internet Security Consultant



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