[GNC] Issue with business invoices

[Derek Atkins]

If you processed payments that tells gnucash that, well, there's a payment. 
 If it is not assigned it is considered a prepayment. If you auto-pay 
invoices then it will take the oldest prepayment and apply it to the 
invoice.  That's why it is marked PAID.
To undo that you would need to find the invoice lot and delete the auto 
payments splits.  Then the invoice will be unpaid and you and go apply a 
different payment.
I suggest you remove any prepayments from before you started invoicing.

-derek
Sent using my mobile device. Please excuse any typos.
On August 14, 2021 7:28:53 PM alex tutwiler via gnucash-user 
<gnucash-user at gnucash.org> wrote:

> I think I may have found the issue. In the preferences, there was a check 
> mark under "invoices", "Process payment on posting". I removed it and 
> created a new invoice and it stayed UNPAID. When I went to process a 
> payment for it, it showed up in the documents! Even though it is quite 
> frustrating that my window does not look the same or includes the same 
> information as in the manual, I am glad I figured it out!Now I am not sure 
> I can fix the previous one that did not link to the payment though, but 
> I'll try.ThanksAlex T.
>    On Saturday, August 14, 2021, 06:42:41 PM EDT, Jim DeLaHunt 
>    <list+gnucash at jdlh.com> wrote:
>
> On 2021-08-14 14:12, alex tutwiler via gnucash-user wrote:
>> Hi,
>> I read the manual on how to create an invoice, post it, and then process a 
>> payment against it, but I have two issues with this process:
>> - When I post an invoice, it automatically shows as PAID, before I can 
>> process a payment for it.- When I try to process a payment for a specific 
>> invoice, I do not have the option in the pop up window to select an invoice 
>> for that payment. Here is what the pop up window looks like:
>>
>>
>> No invoice shows under document. And there is no invoice ID selection field.
>> I just updated the software version to 4.6, and that did not help any.What 
>> am I doing wrong?Thanks in advance!Alex T.
>
> Alex:
>
> I use the invoices feature of GnuCash, but I haven't logged a payment in
> a while, so I forget the details.
>
> However, in your screen grab, the UI says, "You must select a company
> for payment processing". There is a "Partner" section, with a pull-down
> menu "Customer". What happens when you try to select the customer to
> whom you sent the invoice in that "Customer" menu?
>
> It is strange that the UI uses three different words — "Partner",
> "Customer", and "Company" — to refer to what I think is the same concept.
>
> Best regards,
>      —Jim DeLaHunt
>
>
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