[GNC] Balance not updating

[Vinayak Vatsal]

Thanks for the suggestion.

This problem seems to have mysteriously disappeared. It persisted through one full session, and an eventual crash, but relaunching GnuCash seems to have fixed it. I don’t really know what happened; maybe some transient data corruption?




> On Aug 13, 2021, at 7:14 PM, Chris Good <goodchris96 at gmail.com> wrote:
> 
> Message: 1
> Date: Wed, 11 Aug 2021 08:53:14 -0700
> From: Vinayak Vatsal <vatsal at mac.com>
> To: gnucash-user at gnucash.org
> Subject: [GNC] Balance not updating
> Message-ID: <435FF31B-9EB2-4C06-90E3-51B6D8081771 at mac.com>
> Content-Type: text/plain;	charset=utf-8
> 
> Hello,
> 
> I have recently encountered the following problem:
> 
> Importing OFX transactions into one of my credit card accounts results in an
> error, where the correct credit or withdrawal is shown, but the balance
> column just comes up as zero.
> 
> This is a recent thing, and I suspect it has something to do with the fact
> that the credit card was recently issued (the old one expired) and there?s a
> new ID number somewhere that is confusing.
> 
> I tried things like changing the account ID to some random value and
> reimporting, and also just importing a CSV file with the same data, but the
> problem persists.
> 
> I can manually enter transactions without any problem.
> 
> Any ideas how to fix this?
> 
> Thank you.
> 
> Nike
> 
> 
> Hi Nike,
> 
> I'm not sure I understand your problem, but maybe your transactions are
> being imported into a different account
> than you are expecting.
> 
> If you go into Tools, "Import Map Editor", and select "Online", you can see
> the accounts that you have previously
> selected to match the  bank id's in your .ofx files.
> If you delete the incorrect match, your next ofx import will ask you to
> select the matching account again.
> 
> If I'm not understanding your problem, perhaps a partial screen dump would
> help us understand?
> 
> Regards, Chris Good
>