[GNC] arrggghhh - happening again!

[Juan F. Saa]

With Windows 10 I have also had issues where the Window is open and has
focus but, for some reason, its size is reduced to almost 0, a small line
which I have to locate and resize, or select Maximize from the icon in the
task bar.

On Sun, Jan 3, 2021, 20:07 <pyz01 at cox.net> wrote:

> I am assuming you are on Windows 10 (based upon your "sent from mail"
> message.  If not, ignore my message and let us know what OS you are using.
>
> If you are Windows 10 - this does not sound like a Gnucash issue - this
> sounds like a windows issue in that your program is losing focus or is
> never
> getting focus.  I have seen this with other web-based apps happen -- the
> app
> is open, it shows on the task bar yet it is unresponsive.  The  reason for
> the unresponsive-ness is because the focus is on another app that is either
> running and you don't know -- or is running and you can't see it.
>
> To determine if this is the case, open TASK Manger and look at the active
> tasks running.  If you see an active task that you don't know or that you
> are positive should not be running, do a right mouse click on it and END
> the
> task.  Now if you are pretty sure all the running tasks are valid,  leave
> task manager and see (if Gnucash is still open) if when you click on
> Gnucash
> if it now has focus (i.e., you can work it).  If Gnucash is not open, open
> and see if it exhibits the same behavior before when the offending task was
> open.   If all is good -- that task was the offending task that had focus
> and was taking it away from Gnucash.  If all is still not good -- it is a
> different issue.
>
> If you are still exhibiting issues, try de-installing and re-installing
> Gnucash and see if that works.  Don't worry, when you de-install, you will
> not lose your data files.  Hopefully one of these two items will correct
> your problem.  If neither of these two work -- let us know and maybe
> someone
> will have another solution.
>
> Ken
>
> -----Original Message-----
> From: gnucash-user <gnucash-user-bounces+pyz01=cox.net at gnucash.org> On
> Behalf Of alessandra derniat
> Sent: Sunday, January 3, 2021 4:37 PM
> To: gnucash-user at gnucash.org
> Subject: [GNC] arrggghhh - happening again!
>
> I go to open GnuCash and it shows as open in my task bar but when clicked
> will not expand to allow me to actually work with it. So I see the program
> open in my taskbar and when I scroll over it I can see my books but I can't
> work on them. This happened a few months ago but before I could implement
> any suggested fixes it starting working again without me doing anything.
>
> What's the problem? What's going on? Am I doing something wrong? All I did
> was open the program!
> Thanks to anyone who can help me.
> Sandy
>
> Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows
> 10
>
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