[GNC] Big problem GC 4.6 wiping history list? Mac OS Big Sur

[John Ralls]

Please remember to copy the list on all replies.

Windows and Linux users wish they had Console. It's very much a Mac thing; it's in Applications:Utilities. There are more detailed instructions in the wiki link I gave you.

Regards,
John Ralls


> On Jul 2, 2021, at 9:35 AM, Anita Graves <anitagraves at primehome.com> wrote:
> 
> John,
> 
> What is ‘Console’?  Is that a PC thing?  I don’t think we have that on Mac.
> 
> Anita
> 
>> On 1 Jul 2021, at 7:36 PM, John Ralls <jralls at ceridwen.us> wrote:
>> 
>> 
>> 
>>> On Jun 28, 2021, at 11:52 PM, Anita Graves <anitagraves at primehome.com> wrote:
>>> 
>>> Please see the attached screenshot:
>>> 
>>> I don’t know what to do but I refuse to delete the file I need to work with, or any of the other files in the history list.  This all happened to me when I installed GC 4.6.  Before I was using 4.1.  Now, when I try to import a log file it gives the same screen.   Then GC crashes!
>>> 
>>> I am afraid to wipe all my history and all my work!
>>> 
>>> Thanks for your help and suggestions.
>> 
>> Your screenshot didn't make it onto the list, but if GnuCash is asking if you want to delete a file from the history list that means that it can't find the file. You'll want to investigate why that is, but rest assured that GnuCash isn't offering to delete the file, just to remove it from the history list. 
>> 
>> For the crash, please open a bug and attach the crash report from Console. You can find instructions for finding the crash report at https://wiki.gnucash.org/wiki/Stack_Trace#MacOSX. Write out what you did leading up to the crash in the bug description.
>> 
>> Regards,
>> John Ralls
>> 
>