[GNC] My screenshot FYI. - Re: Big problem GC 4.6 wiping history list? Mac OS Big Sur

John Ralls jralls at ceridwen.us
Tue Jul 20 12:45:04 EDT 2021


Anita,

Thanks for the followup, but please remember to copy the list on all replies.

Regards,
John Ralls


> On Jul 20, 2021, at 8:54 AM, Anita Graves <anitagraves at primehome.com> wrote:
> 
> Dear John and others who helped me, I wish to inform you that I was able to solve my problem by simply carefully following the file path and discovered that I had re-named a folder and that caused my problem.  It had nothing to do with trying to update GC.
> 
> Thanks so much for your help and your kind attention!
> 
> Anita
> 
>> On 2 Jul 2021, at 8:04 PM, John Ralls <jralls at ceridwen.us> wrote:
>> 
>> Yes, that's the dialog I expected. It's offering to remove the entry in the File menu, not to delete the actual file. After all, it can't find the actual file so how could it delete it?
>> 
>> Regards,
>> John Ralls
>> 
>> 
>>> On Jul 2, 2021, at 9:30 AM, Anita Graves <anitagraves at primehome.com> wrote:
>>> 
>>> 
>>> 
>>>> On 1 Jul 2021, at 7:36 PM, John Ralls <jralls at ceridwen.us> wrote:
>>>> 
>>>> 
>>>> 
>>>>> On Jun 28, 2021, at 11:52 PM, Anita Graves <anitagraves at primehome.com> wrote:
>>>>> 
>>>>> Please see the attached screenshot:
>>>>> 
>>>>> I don’t know what to do but I refuse to delete the file I need to work with, or any of the other files in the history list.  This all happened to me when I installed GC 4.6.  Before I was using 4.1.  Now, when I try to import a log file it gives the same screen.   Then GC crashes!
>>>>> 
>>>>> I am afraid to wipe all my history and all my work!
>>>>> 
>>>>> Thanks for your help and suggestions.
>>>> 
>>>> Your screenshot didn't make it onto the list, but if GnuCash is asking if you want to delete a file from the history list that means that it can't find the file. You'll want to investigate why that is, but rest assured that GnuCash isn't offering to delete the file, just to remove it from the history list. 
>>>> 
>>>> For the crash, please open a bug and attach the crash report from Console. You can find instructions for finding the crash report at https://wiki.gnucash.org/wiki/Stack_Trace#MacOSX. Write out what you did leading up to the crash in the bug description.
>>>> 
>>>> Regards,
>>>> John Ralls
>>>> 
>>> <Screenshot 2021-06-28 at 9.54.40 AM.png>
>> 
> 



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