[GNC] Possible Bug with GNUCash - GNUCash cannot see/open files with OneDrive

Wed Jul 21 11:02:09 EDT 2021

Hi John,

Thanks for your help. I went through the steps you suggested. OneDrive did not appear under files & folders, so I went ahead and gave GNUCash full disk access. That did work – it is working now. Thanks to everyone in the community for their help – awesome group effort and why I love using this!

On a separate note, if any of you are developers, my guess is that GNUCash didn’t know to ask for permission to access OneDrive. Maybe a feature to add?

Thanks again everyone!

Cameron Podd
cbpodd at gmail.com<mailto:cbpodd at gmail.com>
(303) 653-3718

From: John Ralls <jralls at ceridwen.us>
Date: Tuesday, July 20, 2021 at 1:02 PM
To: cbpodd at gmail.com <cbpodd at gmail.com>
Cc: GNU Cash User <gnucash-user at gnucash.org>, Derek Atkins <derek at ihtfp.com>
Subject: Re: [GNC] Possible Bug with GNUCash - GNUCash cannot see/open files with OneDrive
I don't have One Drive so I'm guessing, but macOS10.15 introduced some security restrictions on access to certain folders which macOS 11 tightened up even more. You might need to give GnuCash some extra privileges. Open System Preferences, go to the Security and Privacy pane, select the privacy tab, and scroll down the left list to Files and Folders. With that selected find Gnucash.app in the right list and see what folders are listed under it. If OneDrive appears there and isn't checked, click the padlock in the lower left corner, authenticate, and then check the box for the OneDrive folder. Start GnuCash and see if you can find your file.

If that doesn't work or if there is no line for OneDrive, go to the Full Disk Access item, one up in the left list. Find Gnucash.app in the right list and check its box (you'll have to click the padlock and authenticate if you haven't already). Start GnuCash and try to open the file.

Regards,
John Ralls

> On Jul 20, 2021, at 11:53 AM, Derek Atkins <derek at ihtfp.com> wrote:
>
> Sounds like a permission problem.
> Not sure how to fix it, I'm afraid.
> -d
>
> On Tue, July 20, 2021 2:33 pm, cbpodd at gmail.com wrote:
>> Hi Derek, Gyle - thanks for the responses.
>>
>> I'd like to add one other error message - perhaps it will be helpful. When
>> I try to go the File -> Open route, I get a slightly different error
>> message (though it still doesn't work). The error message I get here is
>> below.
>>
>> ---
>> Could not read the contents of <directory>
>> Error opening directory '/Users/<username>/OneDrive/<subdirectory>':
>> Operation not permitted
>> ---
>>
>> Not sure if that means anything to anyone - but I figured I'd add it
>> anyway in case it helps!
>>
>> Cameron
>>
>> -----Original Message-----
>> From: Derek Atkins <derek at ihtfp.com>
>> Sent: Tuesday, July 20, 2021 11:14 AM
>> To: Gyle McCollam <gmccollam at live.com>
>> Cc: Cameron Podd <cbpodd at gmail.com>; gnucash-user at gnucash.org
>> Subject: Re: [GNC] Possible Bug with GNUCash - GNUCash cannot see/open
>> files with OneDrive
>>
>> Gyle,
>>
>> Cameron is on a Mac, not a Windows box, so OneDrive may behave differently
>> there.  Right now it sounds like GnuCash cannot see the OneDrive
>> directory.
>>
>> I am hoping JRalls can pipe up and provide some insights, as he is our
>> resident Mac expert.
>>
>> -derek
>>
>> On Tue, July 20, 2021 2:07 pm, Gyle McCollam wrote:
>>> I use one drive as well, but I have no problem with GNU Cash finding
>>> the info.  However, I have another directory between Documents and
>>> GnuCashData.gnucash (although mine is named differently).
>>> When you click on file/open you can navigate to the file on one drive
>>> and it should work fine from that point.  I had an old program called
>>> Money Counts for Windows (MCW) and when I changed the name of that
>>> subdirectory to GNUCash recently, I had a problem with GNC finding my
>>> info, but using file/open and navigating to the new directory and then
>>> ?????.gnucash worked for me.  Hopefully, this helps.
>>>
>>> Thank You,
>>> Gyle McCollam
>>>
>>> Gyle McCollam
>>>
>>> 609.680.2326                     Mobile
>>>
>>> gmccollam at live.com<mailto:gmccollam at gyleshomes.com>           email
>>>
>>> ________________________________
>>> From: gnucash-user <gnucash-user-bounces+gylemc=gmail.com at gnucash.org>
>>> on behalf of Cameron Podd <cbpodd at gmail.com>
>>> Sent: Tuesday, July 20, 2021 11:33 AM
>>> To: gnucash-user at gnucash.org <gnucash-user at gnucash.org>
>>> Subject: [GNC] Possible Bug with GNUCash - GNUCash cannot see/open
>>> files with OneDrive
>>>
>>> I am wondering if anyone has encountered - or has a possible solution
>>> to - this bug I have found. I usually store my GNUCash file in OneDrive.
>>> However, with the new update of OneDrive, GNUCash cannot see the file.
>>> See the error below. Has anyone also seen this error - or know how to
>>> correct it?
>>>
>>> Can't parse the URL
>>> /Users/<username>/OneDrive/Documents/GnuCashData.gnucash
>>>
>>> Thanks - Cameron
>>>
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>>
>>
>> --
>>       Derek Atkins                 617-623-3745
>>       derek at ihtfp.com             www.ihtfp.com<http://www.ihtfp.com>
>>       Computer and Internet Security Consultant
>>
>>
>>
>
>
> --
>       Derek Atkins                 617-623-3745
>       derek at ihtfp.com             www.ihtfp.com<http://www.ihtfp.com>
>       Computer and Internet Security Consultant
>
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