[GNC] Migrating and updating 2.6.21 in Windows 7 to 3.11 in Windows 10 No sub-accounts

[D.]

Roger, 

Your experience is exceptional,  insofar as I've never heard that particular problem before. Your description is puzzling to me; how is it that your top level accounts show correct balances, if the subaccounts are not there? Something is off there... 

Here are some ideas:

I'll assume that you closed gnucash after the Check & Repair and restarted it. I know sometimes that helps unstick things.

Since you're having trouble with the canonical upgrade process, what happens if you examine the file without performing the Check & Repair? 

I am going to assume that your statement that the saved reports are not important implies that you haven't actually written Scheme-based custom reports (because if you'd gone down THAT rabbit hole, those reports would be important to you), but that you have saved a number of standard reports with basic customization, such as a subset of accounts on an income report, or a special date range, etc. If that is the case, you could simply copy {yourfile}.gnucash from the Windows 7 box to the new machine, and open that with 3.11. Later, you could try to find your saved-reports.2.x fileand copy it over to the new machine (in the new folder for version 3 and above).

If none of those fix your problem, perhaps you can send a screen shot of the Chart of Accounts. Maybe that will shed some light...

David T. 


-------- Original Message --------
From: rmomxtx at gmail.com
Sent: Tue May 18 16:03:59 EDT 2021
To: GnuCash <gnucash-user at gnucash.org>
Subject: [GNC] Migrating and updating 2.6.21 in Windows 7 to 3.11 in Windows 10 No sub-accounts

I am going to try again by starting a new thread to get past where I'm stuck
updating version 2.6.21 on a Windows 7 computer to version 3.11 on a Windows
10 computer.

 

I moved the 2.6.21 database to the Windows 10 computer along with the
.gnucash file with the saved reports. Saved reports is not as important as
getting access to the data completely. I installed version 3.11 on the new
computer, opened the program and from there opened the 2.6.21 data file.
Then I ran Action>Check & Repair>Check & Repair All. 

 

The problem I'm having is that the sub-accounts under Assets appear but not
under liabilities, equity, income and expenses. Running Action>Check &
Repair>Check & Repair sub-accounts one at a time for liabilities, equity,
income and expenses seems to work so some extent but not completely. There
are three levels of sub-accounts in some cases. The totals under the major
account headings, assets, liabilities, etc. appear to be correct and the
information is in the database, just having trouble opening the arrow to
access the sub-accounts. 

 

We couldn't stop work so have continued to use the Windows 7 computer to
keep up with the account while we figure this out. When we do, we will have
to start again and move the latest version of the database to the new
computer, replacing the file we are working with and go through the check
and repair process again.

 

What step am I missing to correct this problem?

 

Thanks,

Roger

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