[GNC] Migrating and updating 2.6.21 in Windows 7 to 3.11 in Windows 10 No sub-accounts

David Carlson david.carlson.417 at gmail.com
Tue May 18 16:29:00 EDT 2021

Unfortunately it is hard to tell where GnuCash is getting stuck, if it is.
 For a large data file or a computer with limited resources it may take
more than ten minutes, possibly an hour or more to do the repair steps.
You may need to use the task manager to monitor whether GnuCash is still
using cpu time.

Perhaps someone else has a suggestion.

On Tue, May 18, 2021, 3:04 PM <rmomxtx at gmail.com> wrote:

> I am going to try again by starting a new thread to get past where I'm
> stuck
> updating version 2.6.21 on a Windows 7 computer to version 3.11 on a
> Windows
> 10 computer.
> I moved the 2.6.21 database to the Windows 10 computer along with the
> .gnucash file with the saved reports. Saved reports is not as important as
> getting access to the data completely. I installed version 3.11 on the new
> computer, opened the program and from there opened the 2.6.21 data file.
> Then I ran Action>Check & Repair>Check & Repair All.
> The problem I'm having is that the sub-accounts under Assets appear but not
> under liabilities, equity, income and expenses. Running Action>Check &
> Repair>Check & Repair sub-accounts one at a time for liabilities, equity,
> income and expenses seems to work so some extent but not completely. There
> are three levels of sub-accounts in some cases. The totals under the major
> account headings, assets, liabilities, etc. appear to be correct and the
> information is in the database, just having trouble opening the arrow to
> access the sub-accounts.
> We couldn't stop work so have continued to use the Windows 7 computer to
> keep up with the account while we figure this out. When we do, we will have
> to start again and move the latest version of the database to the new
> computer, replacing the file we are working with and go through the check
> and repair process again.
> What step am I missing to correct this problem?
> Thanks,
> Roger
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