[GNC] OFX - Citi Setup Trouble

[Gyle McCollam]

Steve,
I forgot to mention that you have to log into your CITI account online and select user profile, more settings, add desktop apps, add access.  This gives you a ten-minute window to complete your setup.  After setup, it did not show that I had access in this window, but today it does show Quicken Windows has access (not GNU Cash, but they don't show anything other than Quicken because that access is what GNU uses.)


Thank You,
Gyle McCollam

Gyle McCollam

609.680.2326                     Mobile

gmccollam at live.com<mailto:gmccollam at gyleshomes.com>           email

________________________________
From: gnucash-user <gnucash-user-bounces+gylemc=gmail.com at gnucash.org> on behalf of Steve Welch via gnucash-user <gnucash-user at gnucash.org>
Sent: Friday, October 8, 2021 8:57 PM
To: Gnucash-User <gnucash-user at gnucash.org>
Subject: [GNC] OFX - Citi Setup Trouble

Firstly, thanks to those who have offered advice already.  I am still trying to get my Citi credit card transactions to download and having no success.
I have tried what is in the Wiki, plus Colin’s suggestions and those posted previously by Nicholas Rood.  When I request the account list from within the wizard, this is the log I get:

20:41:41 Sending request...
20:41:41 Using GnuTLS default ciphers.
20:41:41 TLS: SSL-Ciphers negotiated: TLS1.2:ECDHE-RSA-AES-256-GCM:AEAD
20:41:41 Waiting for response...
20:41:41 Parsing response...
20:41:41 Status for signon request: General error (Code 2000, severity "ERROR")
Error other than those specified by the remaining error codes. (Note: Servers should provide a more specific error whenever possible. Error code 2000 should be reserved for cases in which a more specific code is not available.)
20:41:41 Status for account info request: General error (Code 2000, severity "ERROR")
Error other than those specified by the remaining error codes. (Note: Servers should provide a more specific error whenever possible. Error code 2000 should be reserved for cases in which a more specific code is not available.)
20:41:41 Received account (no bank code)/(no account number) ((no bank name)/(no account name))
20:41:41 Operation finished, you can now close this window.

I have checked and double checked the various fields but can find no typos, etc.
I am really at an impasse and about to give up.  Because we use our credit card for most transactions, not having a simple, seamless download is a dealbreaker for our financial software.

Any further ideas would be most welcome.

Steve
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