[GNC] OFX - Citi Setup Trouble

[Gyle McCollam]

I had a lot of trouble with Citi as well, But I got it working with the following settings:
The Server url has the following added to the end of what you see in the screenshot  "interface" minus the quotes so it is https://mobilesoa.citi.com/CitiOFXinterface.

The first setup screen which is not shown here has my full name in the USER NAME field, m Citi user ID in the USER ID field, and an internet generated CLIENT UID.  I don't know if the CLIENT UID is required, but I added it.  I don't remember if it worked without it, but I seem to remember reading somewhere that CITI required it.  I set this up within the last 2 weeks so the setting should work for you.[cid:2d2d11b9-a87e-46aa-8797-a0647785ca8c][cid:df7fd88f-dcee-441e-962d-49f33b375019]



Thank You,
Gyle McCollam

Gyle McCollam

609.680.2326                     Mobile

gmccollam at live.com<mailto:gmccollam at gyleshomes.com>           email

________________________________
From: gnucash-user <gnucash-user-bounces+gylemc=gmail.com at gnucash.org> on behalf of Steve Welch via gnucash-user <gnucash-user at gnucash.org>
Sent: Friday, October 8, 2021 8:57 PM
To: Gnucash-User <gnucash-user at gnucash.org>
Subject: [GNC] OFX - Citi Setup Trouble

Firstly, thanks to those who have offered advice already.  I am still trying to get my Citi credit card transactions to download and having no success.
I have tried what is in the Wiki, plus Colin’s suggestions and those posted previously by Nicholas Rood.  When I request the account list from within the wizard, this is the log I get:

20:41:41 Sending request...
20:41:41 Using GnuTLS default ciphers.
20:41:41 TLS: SSL-Ciphers negotiated: TLS1.2:ECDHE-RSA-AES-256-GCM:AEAD
20:41:41 Waiting for response...
20:41:41 Parsing response...
20:41:41 Status for signon request: General error (Code 2000, severity "ERROR")
Error other than those specified by the remaining error codes. (Note: Servers should provide a more specific error whenever possible. Error code 2000 should be reserved for cases in which a more specific code is not available.)
20:41:41 Status for account info request: General error (Code 2000, severity "ERROR")
Error other than those specified by the remaining error codes. (Note: Servers should provide a more specific error whenever possible. Error code 2000 should be reserved for cases in which a more specific code is not available.)
20:41:41 Received account (no bank code)/(no account number) ((no bank name)/(no account name))
20:41:41 Operation finished, you can now close this window.

I have checked and double checked the various fields but can find no typos, etc.
I am really at an impasse and about to give up.  Because we use our credit card for most transactions, not having a simple, seamless download is a dealbreaker for our financial software.

Any further ideas would be most welcome.

Steve
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