[GNC] Gnucash import QIF issue

subscribe at nock.org.uk subscribe at nock.org.uk
Mon Jan 10 17:22:23 EST 2022


Thanks very much for your quick response and assistance.

Tracefiles attached and hopefully these will help.

Bearing in mind what it says about the difficulty in getting the Stack_Trace
files I hope this will do but if you do need more then I will get them to
you once you let me know.

Using latest version of Gnucash downloaded this morning i.e. 4.9  on Windows
10 Home with all updates 19043.1415 

RAM 32GB
Processor Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz   3.50 GHz

Robert Nock
01600 580807

-----Original Message-----
From: gnucash-user
[mailto:gnucash-user-bounces+subscribe=nock.org.uk at gnucash.org] On Behalf Of
Jean L
Sent: 10 January 2022 16:52
To: gnucash-user at gnucash.org
Subject: Re: [GNC] Gnucash import QIF issue

Can you do a bit of debugging?
https://wiki.gnucash.org/wiki/Stack_Trace
https://wiki.gnucash.org/wiki/Tracefile
That way we can get a chance to see where the crash happens. Another 
option is to send your qif file to one of us for us to repro the issue, 
but that's probably not something you want to do for privacy reasons.

Jean


On 1/10/2022 4:21 AM, subscribe at nock.org.uk wrote:
> I am trying to import a QIF file from Quicken XG 2004 for the UK.
>
>   
>
> Loading the file etc seems to be fine and I can get through all the option
> windows.   It.
>
>   
>
> The import starts OK and gets about half way (having taken many minutes as
> the QIF file is 11MB with transactions back decades) and then just closes
> leaving no Gnucash window.
>
>   
>
> Restarting Gnucash just takes me back to the beginning option to import a
> file etc.
>
>   
>
> Have tried twice and both times with same result though I have not
actually
> seen the moment the window closes.
>
>   
>
> Any ideas?  What can I do to work out what the problem is?
>
>   
>
> Thanks a lot,
>
>   
>
> Bob
>
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