[GNC] Gnucash import QIF issue

Jean Laroche ripngo at gmail.com
Mon Jan 10 18:27:31 EST 2022


How did you create these traces?

They don't seem to indicate a crash. Did you get them right after the 
crash happened?

Jean

On 1/10/22 2:22 PM, subscribe at nock.org.uk wrote:
> Thanks very much for your quick response and assistance.
>
> Tracefiles attached and hopefully these will help.
>
> Bearing in mind what it says about the difficulty in getting the Stack_Trace
> files I hope this will do but if you do need more then I will get them to
> you once you let me know.
>
> Using latest version of Gnucash downloaded this morning i.e. 4.9  on Windows
> 10 Home with all updates 19043.1415
>
> RAM 32GB
> Processor Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz   3.50 GHz
>
> Robert Nock
> 01600 580807
>
> -----Original Message-----
> From: gnucash-user
> [mailto:gnucash-user-bounces+subscribe=nock.org.uk at gnucash.org] On Behalf Of
> Jean L
> Sent: 10 January 2022 16:52
> To: gnucash-user at gnucash.org
> Subject: Re: [GNC] Gnucash import QIF issue
>
> Can you do a bit of debugging?
> https://wiki.gnucash.org/wiki/Stack_Trace
> https://wiki.gnucash.org/wiki/Tracefile
> That way we can get a chance to see where the crash happens. Another
> option is to send your qif file to one of us for us to repro the issue,
> but that's probably not something you want to do for privacy reasons.
>
> Jean
>
>
> On 1/10/2022 4:21 AM, subscribe at nock.org.uk wrote:
>> I am trying to import a QIF file from Quicken XG 2004 for the UK.
>>
>>    
>>
>> Loading the file etc seems to be fine and I can get through all the option
>> windows.   It.
>>
>>    
>>
>> The import starts OK and gets about half way (having taken many minutes as
>> the QIF file is 11MB with transactions back decades) and then just closes
>> leaving no Gnucash window.
>>
>>    
>>
>> Restarting Gnucash just takes me back to the beginning option to import a
>> file etc.
>>
>>    
>>
>> Have tried twice and both times with same result though I have not
> actually
>> seen the moment the window closes.
>>
>>    
>>
>> Any ideas?  What can I do to work out what the problem is?
>>
>>    
>>
>> Thanks a lot,
>>
>>    
>>
>> Bob
>>
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