[GNC] "There was a system error while retrieving the price quotes." with no more information

Jay j__n at yahoo.com
Sat Mar 5 18:46:54 EST 2022


Hello,

I have spent a few days on this so I'm hoping someone here can point me in the right direction.

When I first met this error, I didn't know what to do.  I ran gnucash (GUI) with logging but it didn't show anything useful.  I didn't use gnc.scm=debug at that time because there were too many messages and gnucash slowed down too much to be usable.

After opening a bug report, I was directed to a wiki troubleshooting page.  I thought it would be nice if users could be directed without needing to involve a developer, so I opened a feature request for the application to direct users, which was promptly closed.[1]

In my original bug report, I was told "perl didn't pass in enough information to figure out what went wrong" but during troubleshooting, I could see perl passed some information, added it to the bug report, and it was enough for a GnuCash developer to point me to the fix in F::Q.  Not sure why this information isn't presented to the user in the first instance.

Regardless, GnuCash knows what operation it was trying when it got an error.  i.e. which price quote was being retrieved.  I thought it would be nice if users could be told without needing to troubleshoot, so I opened a feature request, which was also promptly closed.[2]

Now I've patched F::Q and gnc-fq-helper is working fine, but gnucash-cli --quotes is still giving the same error.  I've been told multiple times it's not in GnuCash, but I can't get enough information to confirm or deny that.  Full details are in the original bug report (which I was asked not to reopen).[3]

Thank you for any assistance you may be able to provide,
Jay

OS: Debian GNU/Linux 11 (bullseye)
GnuCash 4.9 compiled from source

[1] https://bugs.gnucash.org/show_bug.cgi?id=798468
[2] https://bugs.gnucash.org/show_bug.cgi?id=798467
[3] https://bugs.gnucash.org/show_bug.cgi?id=798449


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