[GNC] Problem with missing balance in a parent account

[David H]

Jay,

UPGRADING to ubuntu 22.04 caused issues not only with Gnucash but also my
NVidia video card.  If you do a google search (site:
lists.gnucash.org/pipermail/gnucash-user ubuntu 22.04) in gnucash-user
you'll find a couple of threads re the issue.  I think from memory I just
blew away my upgraded ubuntu and re-installed from scratch as I didn't have
much on it I needed to keep anyway.

Cheers David H.


On Sat, 8 Oct 2022 at 02:44, Jay Ridgley <jridgley2 at austin.rr.com> wrote:

> Good Morning,
>
> BRAND NEW to the list, have been using GnuCash on my Ubuntu system for
> over 20 years, this is the first problem I have encountered that I have
> not been able to resolve.
>
> I discovered that the balance amount that should appear in a the parent
> account for my bank is missing. Therefore I am unable to do this month's
> reconcile.
>
> The account was proper last month, and I was able to balance my
> checkbook successfully. In the meantime I upgraded to Ubuntu 22.04 LTS
> from 20.04 LTS every thing seems to running properly, otherwise,
> including GnuCash.
>
> Today when I tried to reconcile my bank account I discovered the amount
> of the balance is missing and the reconcile button is grayed
> out(naturally since nothing shows).
>
> All the sub accounts point to the parent account and when I list my
> accounts the balance appears there and is correct.
>
> What happened and how can I get it back?
>
> GREAT PACKAGE!
>
> Help please, thank Yyou
> Jay
> --
> Jay Ridgley
> jridgley2 at austin.rr.com
> Registered Linux User ID - 9115
> https://linuxcounter.net/cert/9115.png
> Registered Ubuntu User ID - 23320
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