[GNC] Problem with missing balance in a parent account

[Jay Ridgley]

On 10/7/22 15:11, David Carlson wrote:
> What version of GnuCash do you have now and is it the same as before?
> 
The installed version is 1.4.8-1build2 the binary for gnucash has a date 
stamp of Feb 9, 2022. That is well before the upgrade.

BTW What which is the preferred method of posting top or bottom?
Regards,
Jay
> 
> 
> On Fri, Oct 7, 2022, 11:44 AM Jay Ridgley <jridgley2 at austin.rr.com 
> <mailto:jridgley2 at austin.rr.com>> wrote:
> 
>     Good Morning,
> 
>     BRAND NEW to the list, have been using GnuCash on my Ubuntu system for
>     over 20 years, this is the first problem I have encountered that I have
>     not been able to resolve.
> 
>     I discovered that the balance amount that should appear in a the parent
>     account for my bank is missing. Therefore I am unable to do this
>     month's
>     reconcile.
> 
>     The account was proper last month, and I was able to balance my
>     checkbook successfully. In the meantime I upgraded to Ubuntu 22.04 LTS
>     from 20.04 LTS every thing seems to running properly, otherwise,
>     including GnuCash.
> 
>     Today when I tried to reconcile my bank account I discovered the amount
>     of the balance is missing and the reconcile button is grayed
>     out(naturally since nothing shows).
> 
>     All the sub accounts point to the parent account and when I list my
>     accounts the balance appears there and is correct.
> 
>     What happened and how can I get it back?
> 
>     GREAT PACKAGE!
> 
>     Help please, thank You
>     Jay
>     -- 
>     Jay Ridgley
>     jridgley2 at austin.rr.com <http://austin.rr.com>
>     Registered Linux User ID - 9115
>     https://linuxcounter.net/cert/9115.png
>     <https://linuxcounter.net/cert/9115.png>
>     Registered Ubuntu User ID - 23320
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-- 
Jay Ridgley
jridgley2 at austin.rr.com
Registered Linux User ID - 9115
https://linuxcounter.net/cert/9115.png
Registered Ubuntu User ID - 23320