[GNC] Problem with missing balance in a parent account

[Jay Ridgley]

Good afternoon,

Up until Ubuntu 22.04 The reconcile button was NOT grayed out for the 
type of account I am using (Parent account  and Placeholder). I am 
including an example of my account structure here:

Banking Account (Parent Account, Placeholder)
	Checkbook  (sub-account)(contains all checkbook transactions)
	Reserve (sub-account) (contains minimum account balance)
	Separate Purpose (sub account) (rental income & expenses)
	Checkbook Blind (sub-account) (amount held as a pad)

All transactions take place in the sub-accounts. For me it has worked 
successfully since I began using GnuCash (over 25 years ago).

I was advised of a workaround that allows me to continue using this 
arrangement until it can be fixed/changed to act as it did previously.

It is as follows:
Open Parent account
right click and choose reconcile from the drop down

Works just fine.

Would not be necessary if the Reconcile button was not grayed out.

My question boils down too: Is this change a bug or a "feature" and can 
it be put back the way it was?


Please advise how I should proceed.

Thanks,
Jay

On 10/8/22 07:50, David T. wrote:
> That account register doesn't have any transactions in it, so it won't 
> have any value either. Is it possible that in the past, you used a 
> report to see the parent account balances, or even the Chart of Accounts?
> 
> And if the account in the screen shot is a placeholder account, then you 
> a) wouldn't be able to open the account by double clicking, b) be told 
> on selecting Open that it was read only, and c) once opened, the entire 
> register would be greyed out. The screen shot seems to show a normal 
> account. It also shows a similarly-named tab next to the active tab.
> 
> David T.
> On Oct 8, 2022, at 1:51 PM, Jay Ridgley <jridgley2 at austin.rr.com 
> <mailto:jridgley2 at austin.rr.com>> wrote:
> 
>     On 10/7/22 16:38, john wrote:
> 
> 
> 
>             On Oct 7, 2022, at 12:43 PM, Jay Ridgley
>             <jridgley2 at austin.rr.com> wrote:
> 
>             Good Morning,
> 
>             BRAND NEW to the list, have been using GnuCash on my Ubuntu
>             system for over 20 years, this is the first problem I have
>             encountered that I have not been able to resolve.
> 
>             I discovered that the balance amount that should appear in a
>             the parent account for my bank is missing. Therefore I am
>             unable to do this month's reconcile.
> 
>             The account was proper last month, and I was able to balance
>             my checkbook successfully. In the meantime I upgraded to
>             Ubuntu 22.04 LTS from 20.04 LTS every thing seems to running
>             properly, otherwise, including GnuCash.
> 
>             Today when I tried to reconcile my bank account I discovered
>             the amount of the balance is missing and the reconcile
>             button is grayed out(naturally since nothing shows).
> 
>             All the sub accounts point to the parent account and when I
>             list my accounts the balance appears there and is correct.
> 
>             What happened and how can I get it back?
> 
> 
> 
>         Can you attach (don't inline!) a screenshot of the problem? It's
>         not clear from your description what balance is missing and what
>         button is disabled.
> 
>         Regards,
>         John Ralls
> 
>     John,
> 
>        Sorry it took so long...
>     The account shown is the parent and the Balance should NOT be blank, but
>     the sum of 4  account balances.
> 
>     Thanks,
>     Jay
> 

-- 
Jay Ridgley
jridgley2 at austin.rr.com
Registered Linux User ID - 9115
https://linuxcounter.net/cert/9115.png
Registered Ubuntu User ID - 23320