[GNC] Problem with missing balance in a parent account **FINAL POST**

[Fross, Michael]

Hi Jay.  You are correct.  A placeholder account as simply a "group" that
holds other accounts.  You can certainly reconcile accounts that are
"under" a placeholder account.

On a placeholder account, you can't get the reconcile button because you
can't open the transaction list.

However, if you use the menu item *Action|Reconcile* for a selected
placeholder account, it does open up a window with no transactions.  IMHO,
*Action|Reconcile* should be disabled if the selected account is a
placeholder.

Michael


On Mon, Oct 10, 2022 at 10:14 AM Jay Ridgley <jridgley2 at austin.rr.com>
wrote:

> On 10/10/22 08:20, john wrote:
> > Please remember to copy the list on all replies.
> >
> > If you want the Reconcile button (and, contrary to what Robin Chatterjay
> wrote, Actions>Reconcile) to be active for your account, make it not a
> placeholder.
> >
> > Regards,
> > John Ralls
> >
> Thank you John,
>
> What is the purpose of a placeholder then, because on my system that was
> not changed for the account in question between 20.04 LTS and 22.04 LTS?
> I was under the impression that a placeholder was to allow an account to
> be a parent BUT not allow transactions to be posted directly.
>
>
> >
> >> On Oct 10, 2022, at 7:56 AM, Jay Ridgley <jridgley2 at austin.rr.com>
> wrote:
> >>
> >> Good morning,
> >>
> >> After some additional research I believe that the ONLY problem is the
> grayed out reconcile button.
> >>
> >> I was confused about the balance showing in the Parent Account,
> Placeholder. It shows in the Reconcile Popup window.
> >>
> >> The ACTUAL trouble is the grayed out Reconcile Button, that first
> appeared for me in Ubuntu 22.04 LTS after the upgrade.
> >>
> >> Since I have found the workaround below, it is a matter of
> inconvenience. However it would be preferable to have it as it was in
> earlier releases (not grayed out).
> >>
> >> Regards
> >> Jay
> >>
> >> On 10/9/22 15:49, Jay Ridgley wrote:
> >>> Good afternoon,
> >>> Up until Ubuntu 22.04 The reconcile button was NOT grayed out for the
> type of account I am using (Parent account  and Placeholder). I am
> including an example of my account structure here:
> >>> Banking Account (Parent Account, Placeholder)
> >>>      Checkbook  (sub-account)(contains all checkbook transactions)
> >>>      Reserve (sub-account) (contains minimum account balance)
> >>>      Separate Purpose (sub account) (rental income & expenses)
> >>>      Checkbook Blind (sub-account) (amount held as a pad)
> >>> All transactions take place in the sub-accounts. For me it has worked
> successfully since I began using GnuCash (over 25 years ago).
> >>> I was advised of a workaround that allows me to continue using this
> arrangement until it can be fixed/changed to act as it did previously.
> >>> It is as follows:
> >>> Open Parent account
> >>> right click and choose reconcile from the drop down
> >>> Works just fine.
> >>> Would not be necessary if the Reconcile button was not grayed out.
> >>> My question boils down too: Is this change a bug or a "feature" and
> can it be put back the way it was?
> >>> Please advise how I should proceed.
> >>> Thanks,
> >>> Jay
> >>> On 10/8/22 07:50, David T. wrote:
> >>>> That account register doesn't have any transactions in it, so it
> won't have any value either. Is it possible that in the past, you used a
> report to see the parent account balances, or even the Chart of Accounts?
> >>>>
> >>>> And if the account in the screen shot is a placeholder account, then
> you a) wouldn't be able to open the account by double clicking, b) be told
> on selecting Open that it was read only, and c) once opened, the entire
> register would be greyed out. The screen shot seems to show a normal
> account. It also shows a similarly-named tab next to the active tab.
> >>>>
> >>>> David T.
> >>>> On Oct 8, 2022, at 1:51 PM, Jay Ridgley <jridgley2 at austin.rr.com
> <mailto:jridgley2 at austin.rr.com>> wrote:
> >>>>
> >>>>      On 10/7/22 16:38, john wrote:
> >>>>
> >>>>
> >>>>
> >>>>              On Oct 7, 2022, at 12:43 PM, Jay Ridgley
> >>>>              <jridgley2 at austin.rr.com> wrote:
> >>>>
> >>>>              Good Morning,
> >>>>
> >>>>              BRAND NEW to the list, have been using GnuCash on my
> Ubuntu
> >>>>              system for over 20 years, this is the first problem I
> have
> >>>>              encountered that I have not been able to resolve.
> >>>>
> >>>>              I discovered that the balance amount that should appear
> in a
> >>>>              the parent account for my bank is missing. Therefore I am
> >>>>              unable to do this month's reconcile.
> >>>>
> >>>>              The account was proper last month, and I was able to
> balance
> >>>>              my checkbook successfully. In the meantime I upgraded to
> >>>>              Ubuntu 22.04 LTS from 20.04 LTS every thing seems to
> running
> >>>>              properly, otherwise, including GnuCash.
> >>>>
> >>>>              Today when I tried to reconcile my bank account I
> discovered
> >>>>              the amount of the balance is missing and the reconcile
> >>>>              button is grayed out(naturally since nothing shows).
> >>>>
> >>>>              All the sub accounts point to the parent account and
> when I
> >>>>              list my accounts the balance appears there and is
> correct.
> >>>>
> >>>>              What happened and how can I get it back?
> >>>>
> >>>>
> >>>>
> >>>>          Can you attach (don't inline!) a screenshot of the problem?
> It's
> >>>>          not clear from your description what balance is missing and
> what
> >>>>          button is disabled.
> >>>>
> >>>>          Regards,
> >>>>          John Ralls
> >>>>
> >>>>      John,
> >>>>
> >>>>         Sorry it took so long...
> >>>>      The account shown is the parent and the Balance should NOT be
> blank, but
> >>>>      the sum of 4  account balances.
> >>>>
> >>>>      Thanks,
> >>>>      Jay
> >>>>
> >>
> >> --
> >> Jay Ridgley
> >> jridgley2 at austin.rr.com
> >> Registered Linux User ID - 9115
> >> https://linuxcounter.net/cert/9115.png
> >> Registered Ubuntu User ID - 23320
> >>
> >
>
> --
> Jay Ridgley
> jridgley2 at austin.rr.com
> Registered Linux User ID - 9115
> https://linuxcounter.net/cert/9115.png
> Registered Ubuntu User ID - 23320
>
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