[GNC] Problem with missing balance in a parent account **FINAL POST**
Gyle McCollam
gmccollam at live.com
Mon Oct 10 12:17:01 EDT 2022
Michael,
On my system on a placeholder account, Windows 11 GnuCash 4.12, when you select *Action* the Reconcile selection is grayed out and you can't select it, so it is disabled as you said it should be. The only way I can get reconcile to work is from the "Accounts" page. There it brings up a blank page, if you didn't select "Include subaccounts" in the 1st box. If there are no subaccount transactions to reconcile even that box is grayed out and not selectable.
Thank You,
Gyle McCollam
Gyle McCollam
gmccollam at live.com<mailto:gmccollam at gyleshomes.com> email
________________________________
From: gnucash-user <gnucash-user-bounces+gylemc=gmail.com at gnucash.org> on behalf of Fross, Michael <michael at fross.org>
Sent: Monday, October 10, 2022 11:28 AM
To: Jay Ridgley <jridgley2 at austin.rr.com>
Cc: Gnucash Users <gnucash-user at gnucash.org>
Subject: Re: [GNC] Problem with missing balance in a parent account **FINAL POST**
Hi Jay. You are correct. A placeholder account as simply a "group" that
holds other accounts. You can certainly reconcile accounts that are
"under" a placeholder account.
On a placeholder account, you can't get the reconcile button because you
can't open the transaction list.
However, if you use the menu item *Action|Reconcile* for a selected
placeholder account, it does open up a window with no transactions. IMHO,
*Action|Reconcile* should be disabled if the selected account is a
placeholder.
Michael
On Mon, Oct 10, 2022 at 10:14 AM Jay Ridgley <jridgley2 at austin.rr.com>
wrote:
> On 10/10/22 08:20, john wrote:
> > Please remember to copy the list on all replies.
> >
> > If you want the Reconcile button (and, contrary to what Robin Chatterjay
> wrote, Actions>Reconcile) to be active for your account, make it not a
> placeholder.
> >
> > Regards,
> > John Ralls
> >
> Thank you John,
>
> What is the purpose of a placeholder then, because on my system that was
> not changed for the account in question between 20.04 LTS and 22.04 LTS?
> I was under the impression that a placeholder was to allow an account to
> be a parent BUT not allow transactions to be posted directly.
>
>
> >
> >> On Oct 10, 2022, at 7:56 AM, Jay Ridgley <jridgley2 at austin.rr.com>
> wrote:
> >>
> >> Good morning,
> >>
> >> After some additional research I believe that the ONLY problem is the
> grayed out reconcile button.
> >>
> >> I was confused about the balance showing in the Parent Account,
> Placeholder. It shows in the Reconcile Popup window.
> >>
> >> The ACTUAL trouble is the grayed out Reconcile Button, that first
> appeared for me in Ubuntu 22.04 LTS after the upgrade.
> >>
> >> Since I have found the workaround below, it is a matter of
> inconvenience. However it would be preferable to have it as it was in
> earlier releases (not grayed out).
> >>
> >> Regards
> >> Jay
> >>
> >> On 10/9/22 15:49, Jay Ridgley wrote:
> >>> Good afternoon,
> >>> Up until Ubuntu 22.04 The reconcile button was NOT grayed out for the
> type of account I am using (Parent account and Placeholder). I am
> including an example of my account structure here:
> >>> Banking Account (Parent Account, Placeholder)
> >>> Checkbook (sub-account)(contains all checkbook transactions)
> >>> Reserve (sub-account) (contains minimum account balance)
> >>> Separate Purpose (sub account) (rental income & expenses)
> >>> Checkbook Blind (sub-account) (amount held as a pad)
> >>> All transactions take place in the sub-accounts. For me it has worked
> successfully since I began using GnuCash (over 25 years ago).
> >>> I was advised of a workaround that allows me to continue using this
> arrangement until it can be fixed/changed to act as it did previously.
> >>> It is as follows:
> >>> Open Parent account
> >>> right click and choose reconcile from the drop down
> >>> Works just fine.
> >>> Would not be necessary if the Reconcile button was not grayed out.
> >>> My question boils down too: Is this change a bug or a "feature" and
> can it be put back the way it was?
> >>> Please advise how I should proceed.
> >>> Thanks,
> >>> Jay
> >>> On 10/8/22 07:50, David T. wrote:
> >>>> That account register doesn't have any transactions in it, so it
> won't have any value either. Is it possible that in the past, you used a
> report to see the parent account balances, or even the Chart of Accounts?
> >>>>
> >>>> And if the account in the screen shot is a placeholder account, then
> you a) wouldn't be able to open the account by double clicking, b) be told
> on selecting Open that it was read only, and c) once opened, the entire
> register would be greyed out. The screen shot seems to show a normal
> account. It also shows a similarly-named tab next to the active tab.
> >>>>
> >>>> David T.
> >>>> On Oct 8, 2022, at 1:51 PM, Jay Ridgley <jridgley2 at austin.rr.com
> <mailto:jridgley2 at austin.rr.com>> wrote:
> >>>>
> >>>> On 10/7/22 16:38, john wrote:
> >>>>
> >>>>
> >>>>
> >>>> On Oct 7, 2022, at 12:43 PM, Jay Ridgley
> >>>> <jridgley2 at austin.rr.com> wrote:
> >>>>
> >>>> Good Morning,
> >>>>
> >>>> BRAND NEW to the list, have been using GnuCash on my
> Ubuntu
> >>>> system for over 20 years, this is the first problem I
> have
> >>>> encountered that I have not been able to resolve.
> >>>>
> >>>> I discovered that the balance amount that should appear
> in a
> >>>> the parent account for my bank is missing. Therefore I am
> >>>> unable to do this month's reconcile.
> >>>>
> >>>> The account was proper last month, and I was able to
> balance
> >>>> my checkbook successfully. In the meantime I upgraded to
> >>>> Ubuntu 22.04 LTS from 20.04 LTS every thing seems to
> running
> >>>> properly, otherwise, including GnuCash.
> >>>>
> >>>> Today when I tried to reconcile my bank account I
> discovered
> >>>> the amount of the balance is missing and the reconcile
> >>>> button is grayed out(naturally since nothing shows).
> >>>>
> >>>> All the sub accounts point to the parent account and
> when I
> >>>> list my accounts the balance appears there and is
> correct.
> >>>>
> >>>> What happened and how can I get it back?
> >>>>
> >>>>
> >>>>
> >>>> Can you attach (don't inline!) a screenshot of the problem?
> It's
> >>>> not clear from your description what balance is missing and
> what
> >>>> button is disabled.
> >>>>
> >>>> Regards,
> >>>> John Ralls
> >>>>
> >>>> John,
> >>>>
> >>>> Sorry it took so long...
> >>>> The account shown is the parent and the Balance should NOT be
> blank, but
> >>>> the sum of 4 account balances.
> >>>>
> >>>> Thanks,
> >>>> Jay
> >>>>
> >>
> >> --
> >> Jay Ridgley
> >> jridgley2 at austin.rr.com
> >> Registered Linux User ID - 9115
> >> https://linuxcounter.net/cert/9115.png
> >> Registered Ubuntu User ID - 23320
> >>
> >
>
> --
> Jay Ridgley
> jridgley2 at austin.rr.com
> Registered Linux User ID - 9115
> https://linuxcounter.net/cert/9115.png
> Registered Ubuntu User ID - 23320
>
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