[GNC] Problem with missing balance in a parent account **FINAL POST**
Robin Chattopadhyay
robinraymn at gmail.com
Mon Oct 10 17:04:56 EDT 2022
At the risk of sounding defensive (I assure you I'm not, just confused)
what is wrong with what I suggested (using the right-click/context menu on
the placeholder account)? In the screen shot attached, you can see that the
account I've selected is marked as placeholder and I can select the
Reconcile option from that account.
I'm using 4.12 on Ubuntu 22.04.
Robin
On Mon, Oct 10, 2022 at 8:21 AM john <jralls at ceridwen.us> wrote:
> Please remember to copy the list on all replies.
>
> If you want the Reconcile button (and, contrary to what Robin Chatterjay
> wrote, Actions>Reconcile) to be active for your account, make it not a
> placeholder.
>
> Regards,
> John Ralls
>
>
> > On Oct 10, 2022, at 7:56 AM, Jay Ridgley <jridgley2 at austin.rr.com>
> wrote:
> >
> > Good morning,
> >
> > After some additional research I believe that the ONLY problem is the
> grayed out reconcile button.
> >
> > I was confused about the balance showing in the Parent Account,
> Placeholder. It shows in the Reconcile Popup window.
> >
> > The ACTUAL trouble is the grayed out Reconcile Button, that first
> appeared for me in Ubuntu 22.04 LTS after the upgrade.
> >
> > Since I have found the workaround below, it is a matter of
> inconvenience. However it would be preferable to have it as it was in
> earlier releases (not grayed out).
> >
> > Regards
> > Jay
> >
> > On 10/9/22 15:49, Jay Ridgley wrote:
> >> Good afternoon,
> >> Up until Ubuntu 22.04 The reconcile button was NOT grayed out for the
> type of account I am using (Parent account and Placeholder). I am
> including an example of my account structure here:
> >> Banking Account (Parent Account, Placeholder)
> >> Checkbook (sub-account)(contains all checkbook transactions)
> >> Reserve (sub-account) (contains minimum account balance)
> >> Separate Purpose (sub account) (rental income & expenses)
> >> Checkbook Blind (sub-account) (amount held as a pad)
> >> All transactions take place in the sub-accounts. For me it has worked
> successfully since I began using GnuCash (over 25 years ago).
> >> I was advised of a workaround that allows me to continue using this
> arrangement until it can be fixed/changed to act as it did previously.
> >> It is as follows:
> >> Open Parent account
> >> right click and choose reconcile from the drop down
> >> Works just fine.
> >> Would not be necessary if the Reconcile button was not grayed out.
> >> My question boils down too: Is this change a bug or a "feature" and can
> it be put back the way it was?
> >> Please advise how I should proceed.
> >> Thanks,
> >> Jay
> >> On 10/8/22 07:50, David T. wrote:
> >>> That account register doesn't have any transactions in it, so it won't
> have any value either. Is it possible that in the past, you used a report
> to see the parent account balances, or even the Chart of Accounts?
> >>>
> >>> And if the account in the screen shot is a placeholder account, then
> you a) wouldn't be able to open the account by double clicking, b) be told
> on selecting Open that it was read only, and c) once opened, the entire
> register would be greyed out. The screen shot seems to show a normal
> account. It also shows a similarly-named tab next to the active tab.
> >>>
> >>> David T.
> >>> On Oct 8, 2022, at 1:51 PM, Jay Ridgley <jridgley2 at austin.rr.com
> <mailto:jridgley2 at austin.rr.com>> wrote:
> >>>
> >>> On 10/7/22 16:38, john wrote:
> >>>
> >>>
> >>>
> >>> On Oct 7, 2022, at 12:43 PM, Jay Ridgley
> >>> <jridgley2 at austin.rr.com> wrote:
> >>>
> >>> Good Morning,
> >>>
> >>> BRAND NEW to the list, have been using GnuCash on my Ubuntu
> >>> system for over 20 years, this is the first problem I have
> >>> encountered that I have not been able to resolve.
> >>>
> >>> I discovered that the balance amount that should appear in
> a
> >>> the parent account for my bank is missing. Therefore I am
> >>> unable to do this month's reconcile.
> >>>
> >>> The account was proper last month, and I was able to
> balance
> >>> my checkbook successfully. In the meantime I upgraded to
> >>> Ubuntu 22.04 LTS from 20.04 LTS every thing seems to
> running
> >>> properly, otherwise, including GnuCash.
> >>>
> >>> Today when I tried to reconcile my bank account I
> discovered
> >>> the amount of the balance is missing and the reconcile
> >>> button is grayed out(naturally since nothing shows).
> >>>
> >>> All the sub accounts point to the parent account and when I
> >>> list my accounts the balance appears there and is correct.
> >>>
> >>> What happened and how can I get it back?
> >>>
> >>>
> >>>
> >>> Can you attach (don't inline!) a screenshot of the problem?
> It's
> >>> not clear from your description what balance is missing and
> what
> >>> button is disabled.
> >>>
> >>> Regards,
> >>> John Ralls
> >>>
> >>> John,
> >>>
> >>> Sorry it took so long...
> >>> The account shown is the parent and the Balance should NOT be
> blank, but
> >>> the sum of 4 account balances.
> >>>
> >>> Thanks,
> >>> Jay
> >>>
> >
> > --
> > Jay Ridgley
> > jridgley2 at austin.rr.com
> > Registered Linux User ID - 9115
> > https://linuxcounter.net/cert/9115.png
> > Registered Ubuntu User ID - 23320
> >
>
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