[GNC] Issue Opening GnuCash in versions above 4.9 on Windows 11

[David Carlson]

Richard,
please use reply all or whatever your mail client requires to be sure <
gnucash-user at gnucash.org> gets a copy so others can see it.
That is important because I have to tell others that you have now gone
beyond my area of expertise as a long term user and you now need help from
someone who knows more about Gnucash on versions of windows newer than XP.
This time I am copying it to the list.




On Sat, Sep 10, 2022 at 11:38 AM Richard Clarkson <rtclarkson at btinternet.com>
wrote:

> David
>
>
>
> Thanks for responding!
>
>
>
> Yes I use the windows installer and I have tried letting the installer
> delete the previous version and have also tried deleting the previous
> version myself.
>
>
>
> Richard
>
>
>
> *From:* David Carlson <david.carlson.417 at gmail.com>
> *Sent:* 10 September 2022 17:33
> *To:* Gyle McCollam <gmccollam at live.com>
> *Cc:* Richard Clarkson <rtclarkson at btinternet.com>; Gnucash Users <
> gnucash-user at gnucash.org>
> *Subject:* Re: [GNC] Issue Opening GnuCash in versions above 4.9 on
> Windows 11
>
>
>
> Richard,
>
>
>
> Are you using the windows installer as downloaded from the Gnucash.org
> website for each gnucash version?
>
>
>
> Do you let the installer delete the existing version or do you use another
> method?
>
>
>
>
>
>
>
>
>
> On Sat, Sep 10, 2022, 11:18 AM Gyle McCollam <gmccollam at live.com> wrote:
>
> Does gnucash open, just not your data file? If so,  once opened try file
> open and select your ???.gnucash file. I'm on windows 11 and gnucash 4.11
> with no issues.
>
>
>
> Sent from Samsung Galaxy smartphone.
>
>
>
> -------- Original message --------
> From: Richard Clarkson via gnucash-user <gnucash-user at gnucash.org>
> Date: 9/10/22 12:04 PM (GMT-05:00)
> To: gnucash-user at gnucash.org
> Subject: [GNC] Issue Opening GnuCash in versions above 4.9 on Windows 11
>
> I previously posted (some time ago) about an issue opening GnuCash
> following
> upgrade to a newer version. I decided to wait to see if a newer version
> would overcome my problem.
>
>
>
> I am on a Windows 11 PC, and am able to use GnuCash 4.9. I have tried
> updating to GnuCash 4.10 and 4.11, unfortunately when  I try to open the
> gnucash.exe on anything above the 4.9 version then nothing happens (it
> doesn't make any difference if I start as an Administrator or not). Windows
> thinks for 2 seconds and then does nothing. I can see no GnuCash processes
> in Task Manager. Once I revert to version 4.9 everything works as it
> should.
>
>
>
> I have tried downloading from sourceforge and GitHub, in case there was an
> issue. I have tried turning of my Firewall and antivirus, but same issue.
>
>
>
> Did something drastic chance be between version 4.9 and 4.10 or is there
> anything else I can to see if I can overcome this problem? It's getting to
> be quite frustrating!
>
>
>
> Richard
>
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-- 
David Carlson