[GNC] Issue Opening GnuCash in versions above 4.9 on Windows 11

[Richard Clarkson]

David 

Thank you! I’m sorry, you’re quite right. I unintentionally pressed the wrong button. Thank you for pointing it out. 

Richard 

Sent from my iPhone

> On 10 Sep 2022, at 23:04, David Carlson <david.carlson.417 at gmail.com> wrote:
> 
> 
> Richard,
> please use reply all or whatever your mail client requires to be sure <gnucash-user at gnucash.org> gets a copy so others can see it.
> That is important because I have to tell others that you have now gone beyond my area of expertise as a long term user and you now need help from someone who knows more about Gnucash on versions of windows newer than XP.
> This time I am copying it to the list.
> 
> 
> 
> 
>> On Sat, Sep 10, 2022 at 11:38 AM Richard Clarkson <rtclarkson at btinternet.com> wrote:
>> David
>> 
>>  
>> 
>> Thanks for responding!
>> 
>>  
>> 
>> Yes I use the windows installer and I have tried letting the installer delete the previous version and have also tried deleting the previous version myself.
>> 
>>  
>> 
>> Richard
>> 
>>  
>> 
>> From: David Carlson <david.carlson.417 at gmail.com> 
>> Sent: 10 September 2022 17:33
>> To: Gyle McCollam <gmccollam at live.com>
>> Cc: Richard Clarkson <rtclarkson at btinternet.com>; Gnucash Users <gnucash-user at gnucash.org>
>> Subject: Re: [GNC] Issue Opening GnuCash in versions above 4.9 on Windows 11
>> 
>>  
>> 
>> Richard, 
>> 
>>  
>> 
>> Are you using the windows installer as downloaded from the Gnucash.org website for each gnucash version? 
>> 
>>  
>> 
>> Do you let the installer delete the existing version or do you use another method?
>> 
>>  
>> 
>>  
>> 
>>  
>> 
>>  
>> 
>> On Sat, Sep 10, 2022, 11:18 AM Gyle McCollam <gmccollam at live.com> wrote:
>> 
>> Does gnucash open, just not your data file? If so,  once opened try file open and select your ???.gnucash file. I'm on windows 11 and gnucash 4.11 with no issues.
>> 
>> 
>> 
>> Sent from Samsung Galaxy smartphone.
>> 
>> 
>> 
>> -------- Original message --------
>> From: Richard Clarkson via gnucash-user <gnucash-user at gnucash.org>
>> Date: 9/10/22 12:04 PM (GMT-05:00)
>> To: gnucash-user at gnucash.org
>> Subject: [GNC] Issue Opening GnuCash in versions above 4.9 on Windows 11
>> 
>> I previously posted (some time ago) about an issue opening GnuCash following
>> upgrade to a newer version. I decided to wait to see if a newer version
>> would overcome my problem.
>> 
>> 
>> 
>> I am on a Windows 11 PC, and am able to use GnuCash 4.9. I have tried
>> updating to GnuCash 4.10 and 4.11, unfortunately when  I try to open the
>> gnucash.exe on anything above the 4.9 version then nothing happens (it
>> doesn't make any difference if I start as an Administrator or not). Windows
>> thinks for 2 seconds and then does nothing. I can see no GnuCash processes
>> in Task Manager. Once I revert to version 4.9 everything works as it should.
>> 
>> 
>> 
>> I have tried downloading from sourceforge and GitHub, in case there was an
>> issue. I have tried turning of my Firewall and antivirus, but same issue.
>> 
>> 
>> 
>> Did something drastic chance be between version 4.9 and 4.10 or is there
>> anything else I can to see if I can overcome this problem? It's getting to
>> be quite frustrating!
>> 
>> 
>> 
>> Richard
>> 
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> 
> 
> -- 
> David Carlson