[GNC] Issue Opening GnuCash in versions above 4.9 on Windows 11
Adrien Monteleone
adrien.monteleone at lusfiber.net
Mon Sep 12 16:02:49 EDT 2022
Richard (Clarkson),
You mentioned in the other thread that you also tried from PowerShell.
Is there no output there when it fails to completely open?
Have you tried to view the Windows Logs to see if any warnings or errors
were reported about the time you tried to start GnuCash?
Of course, if you can get a Trace File (see the wiki) and/or stack trace
that might help too.
And to confirm - you downloaded GnuCash *from* the links on gnucash.org,
and not somewhere else? (which take you to the GnuCash SourceForge
project page)
Regards,
Adrien
On 9/10/22 6:03 PM, Richard Clarkson via gnucash-user wrote:
>>> Yes I use the windows installer and I have tried letting the installer delete the previous version and have also tried deleting the previous version myself.
>>>
>>> From: David Carlson <david.carlson.417 at gmail.com>
>>> Sent: 10 September 2022 17:33
>>> To: Gyle McCollam <gmccollam at live.com>
>>> Cc: Richard Clarkson <rtclarkson at btinternet.com>; Gnucash Users <gnucash-user at gnucash.org>
>>> Subject: Re: [GNC] Issue Opening GnuCash in versions above 4.9 on Windows 11
>>>
>>> Are you using the windows installer as downloaded from the Gnucash.org website for each gnucash version?
>>>
>>> Do you let the installer delete the existing version or do you use another method?
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