[GNC] Opening Gnucash

Richard Clarkson rtclarkson at btinternet.com
Mon Sep 12 14:16:38 EDT 2022


Kalpesh

I haven't enabled Ransomware Protection, Tamper Protection or Controlled
folder access.

Just looking in to installing gdb  so I can obtain the stack trace. Thank
you for that suggestion.

Richard 

-----Original Message-----
From: Kalpesh Patel <kalpesh.patel at usa.net> 
Sent: 12 September 2022 17:17
To: rtclarkson at btinternet.com
Cc: gnucash-user at gnucash.org
Subject: Re: Opening Gnucash

I have a feeling that those higher version of GNC are silently crashing due
to improper permission on a file somewhere. Do you know if you have enabled
the Ransomware Protection, Tamper Protection or Controlled folder access
feature in Windows 11? They tend to sometimes cause these sort of silent
error that might be experienced.

If you are up to it, might be worth following steps in
https://wiki.gnucash.org/wiki/Stack_Trace which might have traces of GNC
failures if GNC is at fault. To capture good deal of debug info, add --debug
switch to GNC as part of the gdb call.



----------------------------------------------------------------------

Message: 1
Date: Sun, 11 Sep 2022 23:35:53 +0100
From: "Richard Clarkson" <rtclarkson at btinternet.com>
To: "'Greg Feneis'" <mfeneis at gmail.com>,	<gnucash-user at gnucash.org>
Subject: Re: [GNC] Opening Gnucash
Message-ID: <001801d8c62e$da672e20$8f358a60$@btinternet.com>
Content-Type: text/plain;	charset="us-ascii"

Greg

Thank you!

As I mentioned GnuCash 4.9, Windows 11 (64 bit). Have tried opening from
apps, from shortcut, directly from the GnuCash.exe in bin. I cannot open
GnuCash from any version higher than 4.9. I see a circle for a few seconds
while windows is try to open GnuCash and then nothing. I've tried opening
from PowerShell too.

Is there any way of seeing where the exe is getting stuck or if something is
missing or if I need to update anything?

I'm either go to have to stay on 4.9 or change to another program.

Thanks you for your help.

RIchard

-----Original Message-----
From: gnucash-user
<gnucash-user-bounces+rtclarkson=btinternet.com at gnucash.org> On Behalf Of
Greg Feneis
Sent: 11 September 2022 14:59
To: gnucash-user at gnucash.org
Subject: Re: [GNC] Opening Gnucash

Richard,

You may want to provide a few more details.  Perhaps mention the version of
GnuCash you're using, which OS you're using.  How do you open GnuCash, by
starting the application or by clicking on a saved file?  And so on.

Kind regards,

Greg Feneis






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