[GNC] Extract from Crash Report

john jralls at ceridwen.us
Thu Dec 7 14:19:17 EST 2023



> On Dec 7, 2023, at 08:51, Michael Hendry <hendry.michael at gmail.com> wrote:
> 
> I had entered a few transactions in one of my Gnucash files (File “A”) around 12:30 (GMT), and left the computer for a few hours. I came back to it around 16:15, and after watching a Youtube video and checking my email, I went back to Gnucash and (assuming the autosave would have cleared the way) I used the File menu to open a different Gnucash file (File “B”).
> 
> I was asked if I wanted to save the current file, and said yes, I was prompted again and I believe I’d accepted the offer to save before the crash.
> 
> As expected after the crash, the next time I ran Gnucash I was warned about the lock on file “B”. I opted to open it anyway, and it appears at first glance to be undamaged. 
> 
> This time, I’ve saved the whole crash report, but I’m only including a small portion of it for expert advice on whether ithe full report would be useful.
> 

Michael,

 That file A was already saved and it was loading file B is indicated by the lock file being on file B. 

I think you got enough in your extract to show me what was going on when it crashed. It's loading everything from file_B.gcm (gnc_main_window_restore_all_windows) and gnc_plugin_page_register_ui_update got called on the run of the event loop that was meant to update the cursor.

Figuring out anything past that will take more work, so please open a bug with the crash report attached so that it doesn't get lost.

Regards,
John Ralls



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