[GNC] How to fix Accounts Rec'ble aging? (have a prepayment & an "unpaid" invoice that cancel each other)
Eric Chapman
gnucashlist at etchapman.com
Wed Dec 13 15:32:38 EST 2023
I've attached some screenshots.
When I run a customer report, the aging at the bottom is messed up,
apparently because a payment has somehow been recorded that was not
associated with the invoice.
When I launch GnuCash, a splash screen tells me there is an unpaid
invoice. [Pause while getting screenshots …]
Ohhh! I found it: Go to the Accounts Receivable ledger and find the
"prepayment" - the payment there on the same day as the invoice. Delete
it. Return to the Invoice and click "Pay" and record a payment as usual.
Now all is well.
Sorry to bother you with this question, but I think I'll post it just so
it's there for future reference if I forget how to do this! :) And maybe
it'll be useful to someone else, too.
--
Eric Chapman
GnuCash 5.4 on MacOS 14.1 Sonoma running on an Apple M3 Max computer.
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