[GNC] How to fix Accounts Rec'ble aging? (have a prepayment & an "unpaid" invoice that cancel each other)

[Adrien Monteleone]

You could have also simply clicked both the prepayment and the desired 
invoice and the payment would have been applied to it.

This is the same way you'd otherwise handle pre/overpayments that need 
to be later applied to invoices.

Regards,
Adrien

On 12/13/23 2:32 PM, Eric Chapman wrote:
> I've attached some screenshots.
> 
> When I run a customer report, the aging at the bottom is messed up, 
> apparently because a payment has somehow been recorded that was not 
> associated with the invoice.
> 
> When I launch GnuCash, a splash screen tells me there is an unpaid 
> invoice. [Pause while getting screenshots …]
> 
> Ohhh! I found it: Go to the Accounts Receivable ledger and find the 
> "prepayment" - the payment there on the same day as the invoice. Delete 
> it. Return to the Invoice and click "Pay" and record a payment as usual. 
> Now all is well.
> 
> Sorry to bother you with this question, but I think I'll post it just so 
> it's there for future reference if I forget how to do this! :) And maybe 
> it'll be useful to someone else, too.