[GNC] How to fix Accounts Rec'ble aging? (have a prepayment & an "unpaid" invoice that cancel each other)

Eric Chapman gnucashlist at etchapman.com
Thu Dec 14 07:58:57 EST 2023


Oh! I wondered how to do that. It did not occur to me that I could 
select *both" of those.

Thanks once again, Adrien,

Eric

On 12/13/23 19:05, Adrien Monteleone wrote:
> You could have also simply clicked both the prepayment and the desired 
> invoice and the payment would have been applied to it.
>
> This is the same way you'd otherwise handle pre/overpayments that need 
> to be later applied to invoices.
>
> Regards,
> Adrien
>
> On 12/13/23 2:32 PM, Eric Chapman wrote:
>> I've attached some screenshots.
>>
>> When I run a customer report, the aging at the bottom is messed up, 
>> apparently because a payment has somehow been recorded that was not 
>> associated with the invoice.
>>
>> When I launch GnuCash, a splash screen tells me there is an unpaid 
>> invoice. [Pause while getting screenshots …]
>>
>> Ohhh! I found it: Go to the Accounts Receivable ledger and find the 
>> "prepayment" - the payment there on the same day as the invoice. 
>> Delete it. Return to the Invoice and click "Pay" and record a payment 
>> as usual. Now all is well.
>>
>> Sorry to bother you with this question, but I think I'll post it just 
>> so it's there for future reference if I forget how to do this! :) And 
>> maybe it'll be useful to someone else, too.



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