[GNC] Gnu cash Version 5.5 error message

[Paras Desai]

Hello John

It seems that this issue is bit adamant.

After uninstalling and reinstalling, the message disappeared as i reported.

But when i set to enter transactions this evening, the message again reappeared.

So I restarted computer and open gnucash, it opened without error message. I tried to close gnu cash and reopen few times  the error message appeared randomly.

Worse, i decided to update gnu cash on another laptop used by my wife. It failed to install stating that it is unable to close service. I was forced to abort the installation, re-start the laptop and then i only I could install the update.

So there seems some problem with New Version or the legacy issue of back ground service running interfering the  successful update.


Thanks

Paras


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________________________________
From: john <jralls at ceridwen.us>
Sent: Tuesday, December 19, 2023 10:37:19 PM
To: Paras Desai <DesaiParas at outlook.com>
Cc: gnucash-user at gnucash.org <gnucash-user at gnucash.org>
Subject: Re: [GNC] Gnu cash Version 5.5 error message

Paras,

Thanks for the followup.

Regards,
John Ralls


On Dec 19, 2023, at 00:17, Paras Desai <DesaiParas at outlook.com> wrote:

Hello John

I uninstalled the GNU cash completely after saving my account files.

And then downloaded exe file again from sourceforge and reinstalled again.

After reinstall, the problem and error message i reported earlier disappeared.

I think some thing might have gone wrong during my earlier installation, though GNU cash showed successful installation.

With my best regards and against thanks for your kind support as always

Paras

Ag

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________________________________
From: john <jralls at ceridwen.us>
Sent: Tuesday, December 19, 2023 9:43:52 AM
To: Paras Desai <DesaiParas at outlook.com>
Cc: gnucash-user at gnucash.org <gnucash-user at gnucash.org>
Subject: Re: [GNC] Gnu cash Version 5.5 error message

Paras,

Sorry, I misinterpreted

I find a message about lock file stating gnu cash instance is already running

That's normal after a crash, which prevents GnuCash removing the lock file. You can safely click "Open Anyway" in that case.

If you get the entry point error again could you take a screenshot? I can't find any references to "xmllOFTPClose" in any of our dependencies nor does Google find it.

Regards,
John Ralls




On Dec 18, 2023, at 17:57, Paras Desai <DesaiParas at outlook.com> wrote:

Hello John.

Thanks for your reply

I did that.
Even  I restarted the computer.

But the problem persists.

Paras

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________________________________
From: john <jralls at ceridwen.us>
Sent: Monday, December 18, 2023 9:24:14 PM
To: Paras Desai <DesaiParas at outlook.com>
Cc: gnucash-user at gnucash.org <gnucash-user at gnucash.org>
Subject: Re: [GNC] Gnu cash Version 5.5 error message



> On Dec 17, 2023, at 21:36, Paras Desai <DesaiParas at outlook.com> wrote:
>
> Hello sirs
>
> I tried to upgrade to latest version.
>
>
> After it uninstalled old version and reinstalled successfully, and when I tried to run the following message appeared
>
>
> [X]
>
> Gnucash.exe - Entry Point Not Found
>
> The procedure entry point xmllOFTPClose cloud not be located in the dynamic link library c: program files(x86)gnucash\bin\libxmlsec1.dll
>
>
> When I tried to ignore this message and click ok, I find a message about lock file stating gnu cash instance is already running
>
> I am on windows 10

Try killing the gnucash instance in Task Manager and restarting GnuCash 5.5. I hope that's a leftover from 5.4.

Regards,
John Ralls