[GNC] Gnu cash Version 5.5 error message

[john]

Paras,

Thanks for the followup. 

Regards,
John Ralls


> On Dec 19, 2023, at 00:17, Paras Desai <DesaiParas at outlook.com> wrote:
> 
> Hello John 
> 
> I uninstalled the GNU cash completely after saving my account files.
> 
> And then downloaded exe file again from sourceforge and reinstalled again.
> 
> After reinstall, the problem and error message i reported earlier disappeared.
> 
> I think some thing might have gone wrong during my earlier installation, though GNU cash showed successful installation.
> 
> With my best regards and against thanks for your kind support as always 
> 
> Paras 
> 
> Ag
> 
> Get Outlook for Android <https://aka.ms/AAb9ysg>
> From: john <jralls at ceridwen.us>
> Sent: Tuesday, December 19, 2023 9:43:52 AM
> To: Paras Desai <DesaiParas at outlook.com>
> Cc: gnucash-user at gnucash.org <gnucash-user at gnucash.org>
> Subject: Re: [GNC] Gnu cash Version 5.5 error message
>  
> Paras,
> 
> Sorry, I misinterpreted 
> 
>>> I find a message about lock file stating gnu cash instance is already running
> 
> That's normal after a crash, which prevents GnuCash removing the lock file. You can safely click "Open Anyway" in that case.
> 
> If you get the entry point error again could you take a screenshot? I can't find any references to "xmllOFTPClose" in any of our dependencies nor does Google find it.
> 
> Regards,
> John Ralls
> 
> 
> 
> 
>> On Dec 18, 2023, at 17:57, Paras Desai <DesaiParas at outlook.com> wrote:
>> 
>> Hello John.
>> 
>> Thanks for your reply
>> 
>> I did that.
>> Even  I restarted the computer.
>> 
>> But the problem persists.
>> 
>> Paras
>> 
>> Get Outlook for Android <https://aka.ms/AAb9ysg>
>> From: john <jralls at ceridwen.us>
>> Sent: Monday, December 18, 2023 9:24:14 PM
>> To: Paras Desai <DesaiParas at outlook.com>
>> Cc: gnucash-user at gnucash.org <gnucash-user at gnucash.org>
>> Subject: Re: [GNC] Gnu cash Version 5.5 error message
>>  
>> 
>> 
>> > On Dec 17, 2023, at 21:36, Paras Desai <DesaiParas at outlook.com> wrote:
>> > 
>> > Hello sirs
>> > 
>> > I tried to upgrade to latest version.
>> > 
>> > 
>> > After it uninstalled old version and reinstalled successfully, and when I tried to run the following message appeared
>> > 
>> > 
>> > [X]
>> > 
>> > Gnucash.exe - Entry Point Not Found
>> > 
>> > The procedure entry point xmllOFTPClose cloud not be located in the dynamic link library c: program files(x86)gnucash\bin\libxmlsec1.dll
>> > 
>> > 
>> > When I tried to ignore this message and click ok, I find a message about lock file stating gnu cash instance is already running
>> > 
>> > I am on windows 10
>> 
>> Try killing the gnucash instance in Task Manager and restarting GnuCash 5.5. I hope that's a leftover from 5.4.
>> 
>> Regards,
>> John Ralls
>> 
>