[GNC] Issuing a credit to customer

[Robert Heller]

At Mon, 30 Jan 2023 16:29:06 -0500 Ryan Carver <ryan at 6040design.com> wrote:

> 
> Hi all,
> 
> I am curious how one may resolve the following scenario in Gnucash.
> 
> A client sent me a payment check in the mail for $1,450.  The check was
> lost in the mail so my client issued me a new check and I successfully
> received and processed the payment in Gnucash.
> 
> Then a few months later the missing check appeared and I mistakenly
> deposited the check without cross-referencing the check date and amount
> (lesson learned there).  Now I have $1,450 extra in my checking account.
> My client asked I just issue them a credit on their next invoice.
> 
> So my question is two-fold:
> 
> 1)  How would I categorize the extra $1,450 since the original invoice has
> already been marked paid?  Marking it as "assign as payment" does not seem
> correct since there is no invoice to apply it to.  I was thinking I could
> assign it to "Income - Sales" or possibly "Income - Other" and not process
> it as a payment.
> 
> 2)  How would I issue the Credit Note back to the client to be applied on
> future invoices?

When a client has "overpaid" me (including "pay in advance"), I just process
it as a payment. This puts it in the "accounts receivable" account for that
customer (just like a payment), but since there is no invoice to "subtract"
the payment from, the "accounts receivable" for that customer has a surplus. A
future invoice will chip away at that surplus.  

> 
> 
> 
> 
> Thanks,
> 
> 
> 
> Ryan Carver
> 
> SIXTY FORTY DESIGN
> 410-365-2747
> 6040design.com
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