[GNC] USAA OFX Direct connect stopped working

[John Ralls]

BTW, I also got the invalid signon from USAA this morning. I repeated the drill at https://wiki.gnucash.org/wiki/OFX_Direct_Connect_Bank_Settings#USAA and got the exact same access id and pin. Once completed I was able to retrieve my transactions.

Regards,
John Ralls


> On Jul 18, 2023, at 9:15 AM, john <jralls at ceridwen.us> wrote:
> 
> Access id is configured in the AQBanking setup wizard accessed from Tools>Online Banking Setup. The PIN is collected every time you run Actions>Online>Get Transactions unless you told GnuCash to remember it. If you did you can tell it to forget from Preferences>Online Banking.
> 
> Regards,
> John Ralls
> 
> 
>> On Jul 17, 2023, at 20:41, Daffy Duck <suffsuccotash at gmail.com> wrote:
>> 
>> Ok, as of today, I can no longer use the online download again.
>> 
>> 22:35:38 Status for signon request: General error (Code 2000, severity "ERROR")
>> Error other than those specified by the remaining error codes. (Note: Servers should provide a more specific error whenever possible. Error code 2000 should be reserved for cases in which a more specific code is not available.)
>> 22:35:38 Status for account info request: Signon invalid (Code 15500, severity "ERROR")
>> The user cannot signon because he or she entered an invalid user ID or password.
>> 
>> And the problem is, I can't find the info on how to set ACCESS ID: and ACCESS PIN: so I can do it over again.
>> 
>> Any ideas?
>> 
>> On Mon, 2022-08-22 at 09:18 -0700, John Ralls wrote:
>>> 
>>>> On Aug 21, 2022, at 8:13 PM, john <jralls at ceridwen.us <mailto:jralls at ceridwen.us>> wrote:
>>>> 
>>>> 
>>>> 
>>>>> On Aug 21, 2022, at 7:54 PM, Daffy Duck <suffsuccotash at gmail.com<mailto:suffsuccotash at gmail.com>> wrote:
>>>>> 
>>>>> Hello,
>>>>> 
>>>>> A while back, USAA changed their OFX stuff and there had to be a
>>>>> workaround with a PIN, etc.
>>>>> 
>>>>> I did that, without a problem, but I just noticed today it has broken
>>>>> again?
>>>>> 
>>>>> This is the output:
>>>>> 
>>>>> AqBanking v6.5.2.0stable
>>>>> Sending jobs to the bank(s)
>>>>> Sorting commands by account
>>>>> Sorting account queues by provider
>>>>> Send commands to providers
>>>>> Send commands to provider "aqofxconnect"
>>>>> Locking customer "1299"
>>>>> Sending request...
>>>>> Connecting to server...
>>>>> Resolving hostname "df3cx-services.1fsapi.com" ...
>>>>> IP address is "45.60.151.211"
>>>>> Connecting to "df3cx-services.1fsapi.com"
>>>>> Connected to "df3cx-services.1fsapi.com"
>>>>> Using GnuTLS default ciphers.
>>>>> TLS: SSL-Ciphers negotiated: TLS1.3:ECDHE-RSA-AES-128-GCM:AEAD
>>>>> Connected.
>>>>> Sending message...
>>>>> Message sent.
>>>>> Waiting for response...
>>>>> Receiving response...
>>>>> HTTP-Status: 200 ()
>>>>> Response received.
>>>>> Disconnecting from server...
>>>>> Disconnected.
>>>>> Parsing response...
>>>>> Status for signon request: Success (Code 0, severity "INFO")
>>>>> The server successfully processed the request.
>>>>> Status for transaction statement request: General error (Code 2000,
>>>>> severity "ERROR")
>>>>> Error other than those specified by the remaining error codes. (Note:
>>>>> Servers should provide a more specific error whenever possible. Error
>>>>> code 2000 should be reserved for cases in which a more specific code is
>>>>> not available.)
>>>>> Unlocking customer "1299"
>>>>> --
>>>>> 
>>>>> any ideas?
>>>> 
>>>> First, try again tomorrow on the off chance USAA had a server outage over the weekend. If it still fails, turn on OFX logging (see https://wiki.gnucash.org/wiki/AqBanking#Debugging) and capture the actual OFX response. Edit it to remove your actual account number and credentials then post it here.
>>> 
>>> BTW I was able to retrieve my USAA credit card transactions this morning with no problems.
>>> 
>>> Regards,
>>> John Ralls
> 
> _______________________________________________
> gnucash-user mailing list
> gnucash-user at gnucash.org
> To update your subscription preferences or to unsubscribe:
> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> -----
> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.