[GNC] Help with counters problem

[john]

The counters problem is a bug in 5.0 and 5.1. Upgrade to 5.3.

Regards,
John Ralls


> On Jul 24, 2023, at 04:46, Carlin Partnerships <carlinpartnerships at hotmail.com> wrote:
> 
> Hi Jim
> 
> Thanks for the reply.
> 
> I installed Gnucash 5.0 from an installer. Build ID: 5.0+(2023-03-25)
> I use MySQL 8.0 as the backend DB
> I'll have a go at reproducing on a file based set of accounts, but have not done this before so I may not be successful.
> 
> Cheers
> Dave
> 
> 
> On 23/07/2023 19:57, Jim DeLaHunt wrote:
>> Dave:
>> 
>> On 2023-07-23 10:33, Dave Carlin via gnucash-user wrote:
>>> …I have recently moved my Gnucash installation from an old Windows 7 pc to my new shiny windows 11.
>>> … I wanted to continue with the various counters that I had been using, e.g. bill, invoice, employee, customer counts etc. So I had to manually enter the various counts into File >> Properties >> Counters.  All fine so far.
>>> Now, every time I create a new Bill, Invoice, Customer etc the count resets back to zero and the next item I'm creating starts at 1.
>>> …I'm running on Windows 11, MySQL 8.0
>> 
>> What version of GnuCash are you using on the shiny new Windows 11?
>> 
>> How did you install GnuCash? Did you run an installer, or did you copy the GnuCash application files from the old computer to the new?
>> 
>> And what option are you using to store your data file? XML, compressed XML, SQL backend?
>> 
>> Can you reproduce this problem on a new, largely empty GnuCash file? If so, then that file will be helpful for others who want to diagnose the problem.
>> 
>> I hope this helps to get you useful assistance.
>> 
>> Best regards,
>>     —Jim DeLaHunt
>> 
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