[GNC] credit account negative balance increases with payment

[Michael or Penny Novack]

<< aside first -- general user advice >>

> My computer recently automatically upgraded the OS to Ubuntu 22.04.2 and
> Linux kernel to 5.19.0-35. I may be grasping at straws here but could that
> be the problem? I may have been working in GC at the time of the upgrade.

Do NOT allow automatic upgrade of OS while you are working (have 
applications open). Change your preference from "do automatic" to 
"notify me if upgrade available". That gives you a chance to shut all 
apps, log in as administrator, etc. and then start the upgrade as a time 
of your convenience. This advice is not operating system specific.


But no straw. An upgrade while apps open, data files open, etc. could 
conceivably cause data corruption, just as a crash can do that. But it 
would not cause program corruption, not create an ongoing problem that 
persisted past the next time that program was started (the copy of the 
program in the programs directory might be being read while the program 
running, but not written to. So when the computer is restarted and the 
app opened, good fresh copy.

Based on decades in the cypher mines (very senior analyst) might I point 
something out. If you have four credit card accounts and three of them 
are working properly as expected but one is not << the problem you are 
describing >> the problem isn't with the program. It is your settings or 
data entered. Look for what is different between the three that are good 
and this one that is bad. There IS something different.

Michael D Novack.

PS --- If it makes you feel better, I can remember times when several 
very experienced pros stared for hours looking for the difference that 
we knew must be there before we finally found it.