[GNC] invoice not showing sales in income account

[Adrien Monteleone]

That is very strange indeed. I don't recall any bugs where the free-form 
description would restrict or in any way influence the posting account 
selection.

By chance, are you dealing with multiple currencies?

That has caused restrictions for AR/AP accounts in the past, but it 
might also affect Income/Expense posting accounts for the line-items. 
I'm also pretty sure that was fixed after 4.4, so when you get a chance 
to upgrade, you may find everything works as expected.

Customers/Vendors have a currency, as do accounts. Previous to the fix, 
you couldn't mix them. (without extra effort)

Regards,
Adrien

On 5/23/23 2:54 PM, Thelma Sabim wrote:
> Thank you Vincent for the details and Murugan for the suggestion.
> 
> V: I checked the account and it is like in your screenshot: no placeholder,
> no hidden.
> M: I tried to install a new version of GnuCash using flatpak,  but there
> was an error regarding bubblewrap and I did not go further. Tax season is
> still "on" and I did not want to jeopardize more settings in my machine. I
> can wait a couple of months till Debian releases a new version hopefully
> with GnuCash 5.1
> 
> I decided to "play around" with one scratchy invoice and typed different
> services in the Description, like Proofing, Desktop editing, Translation,
> etc. Then, I jumped to the Income account field. Some of these services
> were classified as "income:interest income" or the field was frozen and did
> not accept clicks nor typing, but for some of them I could open the drop
> down menu and select the correct income:sales account. After deleting the
> incorrectly coded entries and keeping adding a couple of entries in the
> invoice, it seems that the issue is solved... at least for now.
> 
> 
> Thank you both for your time & help.