[GNC] On the loading screen, it gets stuck on "Unable to load Finance::Quote."

[James Lagan]

Thanks all - seems to be working now. Unsure what exactly fixed it!

On Thu, 5 Dec 2024 at 19:34, John Ralls <jralls at ceridwen.us> wrote:

> Please remember to copy the list on all replies. Sorry for the dupe, I hit
> send before following my own instructions.
>
> As I told Murugan, that’s not the problem, whatever is hanging GnuCash is
> after the Finance::Quote check. If you don’t need online quotes you can go
> ahead and abort the perl and F::Q install.
>
> Regards,
> John Ralls
>
>
> On Dec 5, 2024, at 11:26, James Lagan <jameslagan at gmail.com> wrote:
>
> I've  installed PERL and now installing   "Install ONline Price Retrieval
> from GnuCash" (which is taking ages and not even complete yet)
>
> I'm not sure how as the C:\Strawberry\perl\site\lib\Finance isn't even
> there yet but it is now working!
>
> On Thu, 5 Dec 2024 at 19:07, John Ralls <jralls at ceridwen.us> wrote:
>
>> Murugan, you’re chasing the wrong thing. GnuCash wasn’t able to load F::Q
>> and reported that. Whatever’s hanging up is after that in the startup
>> sequence.
>>
>> James, are you sure it’s hanging and not just taking a long time to load?
>> Does it show 0 CPU usage in Task Manager? If so, look at the trace file
>> (see https://wiki.gnucash.org/wiki/Tracefile) to see if there are any
>> errors. If not, try running GnuCash from a command prompt with the —debug
>> option, e.g.
>>    "C:\Program Files (x86)\gnucash\bin\gnucash" —debug
>> After killing it look at the end of the trace file for that run to see
>> what it was trying to do.
>>
>> Does it load your previous backup?
>>
>> Regards,
>> John Ralls
>>
>>
>> > On Dec 5, 2024, at 10:45, Murugan Mariappan <m.muruganandam at hotmail.com>
>> wrote:
>> >
>> >
>> > Please download strawberry perl  https://strawberryperl.com/ and
>> install in default folders
>> >
>> > From your start program under GnuCash folder you click on "Install
>> ONline Price Retrieval from GnuCash"  it will run on a command prompt and
>> once you see success message launch GNUcash
>> >
>> >
>> >
>> >
>> > Saludos Cordiales
>> >
>> >
>> > Murugan
>> >
>> > ________________________________
>> > From: James Lagan <jameslagan at gmail.com>
>> > Sent: 05 December 2024 15:40
>> > To: Murugan Mariappan <m.muruganandam at hotmail.com>
>> > Subject: Re: [GNC] On the loading screen, it gets stuck on "Unable to
>> load Finance::Quote."
>> >
>> > I don't have any folder called Strawberry on my C:\ Drive
>> >
>> > On Thu, 5 Dec 2024 at 18:38, Murugan Mariappan <
>> m.muruganandam at hotmail.com<mailto:m.muruganandam at hotmail.com>> wrote:
>> > C:\Strawberry\perl\site\lib\Finance
>> >
>> >
>> >
>> >
>> >
>> > Saludos Cordiales
>> >
>> >
>> > Murugan
>> >
>> > ________________________________
>> > From: James Lagan <jameslagan at gmail.com<mailto:jameslagan at gmail.com>>
>> > Sent: 05 December 2024 15:32
>> > To: Murugan Mariappan <m.muruganandam at hotmail.com<mailto:
>> m.muruganandam at hotmail.com>>
>> > Subject: Re: [GNC] On the loading screen, it gets stuck on "Unable to
>> load Finance::Quote."
>> >
>> > Thank you for replying.
>> >
>> > Where is this folder located on Windows?
>> >
>> > Can't seem to find it easily.
>> >
>> > Many thanks,
>> >
>> > James
>> >
>> > On Thu, 5 Dec 2024 at 18:22, Murugan Mariappan <
>> m.muruganandam at hotmail.com<mailto:m.muruganandam at hotmail.com>> wrote:
>> > Can you remove the finance folder from the quote install and try
>> installing again
>> >
>> >
>> >
>> >
>> >
>> > Saludos Cordiales
>> >
>> >
>> > Murugan
>> >
>> > ________________________________
>> > From: gnucash-user <gnucash-user-bounces+m.muruganandam=
>> hotmail.com at gnucash.org<mailto:hotmail.com at gnucash.org>> on behalf of
>> James Lagan <jameslagan at gmail.com<mailto:jameslagan at gmail.com>>
>> > Sent: 05 December 2024 14:47
>> > To: gnucash-user at gnucash.org<mailto:gnucash-user at gnucash.org> <
>> gnucash-user at gnucash.org<mailto:gnucash-user at gnucash.org>>
>> > Subject: [GNC] On the loading screen, it gets stuck on "Unable to load
>> Finance::Quote."
>> >
>> > Dear GNUCash mailing list,
>> >
>> > I've been using GNUCash on Windows for years without any problems.
>> >
>> > I recently upgraded to the current version 5.9 and it has been fine.
>> >
>> > However, for no clear reason I can identify, it now doesn't load
>> >
>> > On the loading screen, it gets stuck on "Unable to load Finance::Quote."
>> >
>> > Any ideas about what might be wrong?
>> >
>> > Many thanks,
>> >
>> > James
>> > _______________________________________________
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