[GNC] How to fix error note on receivable aging report?

Adrien Monteleone adrien.monteleone at lusfiber.net
Fri Feb 23 19:26:10 EST 2024


Note in the 2nd screenshot (of the register) that the 'type' column 
shows a "?". That's not supposed to happen, and you aren't supposed to 
be able to change it from the register.

I don't know exactly what caused it, but for sure, there are problems 
with your Credit Note.

Normally, an invoice is a transaction affecting an Income account and 
A/R. (an Asset account)

Dr. A/R
   Cr. Income

A Credit Note is the same, but in reverse.

Dr. Income
   Cr. A/R

But you show that your Credit Note is a debit to A/R which increases the 
amount owed by the customer, rather than decreases it, and, the other 
side of the transaction is another asset account. (which is fine, if you 
record earnings between that other asset account and income as you do 
work, and then when invoiced, reduced that 'accrued income' balanced 
against A/R.) If you are employing an accrued work account, the Credit 
Note should still just go directly from A/R to Income. (you aren't 
adding back to work done that needs to be billed later)

First, I'd fix the Credit Note, then see if the error message persists.

Regards,
Adrien

On 2/23/24 2:08 PM, John Griessen via gnucash-user wrote:
> Please note some transactions were not processed
> Invalid Txn Type
> 
> The link goes to a transaction in receivables that was done as a credit 
> memo to reverse a mistaken bill to
> a customer.  Screenshots follow:



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