[GNC] Problem with New Account Creation

Ken Pyzik pyz01 at outlook.com
Sat Jun 1 12:53:50 EDT 2024


One more thing to try.  It is possible that your version of GNUcash got stepped-on by something else.  If all other troubleshooting to this point has failed, de-install the version you have – and them re-install the latest version from SorgeForce or wherever you get your latest versions.  Upon re-installation – see if the same behavior exists

Ken

From: Bruno Barros <chop88 at gmail.com>
Sent: Saturday, June 1, 2024 9:47 AM
To: Ken Pyzik <pyz01 at outlook.com>
Cc: sunfish62 at yahoo.com; Gnucash Users <gnucash-user at gnucash.org>
Subject: Re: [GNC] Problem with New Account Creation

The context menu was a great idea. Hadn't thought of that. I had changed the registry to revert to the old windows context menu so thought maybe it was related to that. However, when I reverted back to the new context menu, it did not resolve the issue.
Currently updating finance:quote but I doubt it's that. I've had finance:quote installed for a while now and it never messed with GnuCash before.

Wondering if there may be some other context menu hide registry entry.

On Sat, Jun 1, 2024 at 12:02 PM Ken Pyzik <pyz01 at outlook.com<mailto:pyz01 at outlook.com>> wrote:

I am currently running Win 11 Build 5.6 and have no issue with the new account option:



[cid:image001.png at 01DAB409.9989C820]



When I click on “NEW”; the new account menu opens and a new accounts can be added with no issue.   One difference - I do NOT have finance quote installed.



I suspect that the window is being hidden on you for some reason.  Try rebooting your machine and starting from scratch and see if you see the same behavior.  If you still have the same behavior, then your registry may have a setting that is telling windows to hide the context menu – or the finance quote may have overwritten something (just a couple of thoughts).



Also, see if any other apps demonstrate the same behavior.  If they do – google search Context Menu hidden and see if that helps.  These are only my personal suggestions.  Hope they help.



Ken







-----Original Message-----
From: gnucash-user <gnucash-user-bounces+pyz01=outlook.com at gnucash.org<mailto:outlook.com at gnucash.org>> On Behalf Of Bruno Barros
Sent: Saturday, June 1, 2024 8:44 AM
To: sunfish62 at yahoo.com<mailto:sunfish62 at yahoo.com>
Cc: Peter Cuthbert via gnucash-user <gnucash-user at gnucash.org<mailto:gnucash-user at gnucash.org>>
Subject: Re: [GNC] Problem with New Account Creation



I do have multiple screens and I thought that at first. But not showing up on that screen either. Plus on the taskbar only the main GnuCash window is showing.



On Sat, Jun 1, 2024 at 11:40 AM sunfish62 at yahoo.com<mailto:sunfish62 at yahoo.com> <sunfish62 at yahoo.com<mailto:sunfish62 at yahoo.com>>

wrote:



> Multiple screens?

>

> ⁣David T.​

>

> On Jun 1, 2024, 6:30 PM, at 6:30 PM, Bruno Barros <chop88 at gmail.com<mailto:chop88 at gmail.com>>

> wrote:

> >Recently starting having trouble creating new accounts. When I right

> >click and select the New Account option, GnuCash "flashes" (as if the

> >GnuCash window is getting selected and then deselected) but no pop up

> >appears to create the account.

> >I'm on the latest 5.6 version

> >

> >Win 11

> >Build ID: 5.6+ (2024-03-30)

> >Also have finance quote 1.59 installed

> >

> >Thanks in advance for any help or ideas of what might be the cause.

> >_______________________________________________

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> >gnucash-user at gnucash.org<mailto:gnucash-user at gnucash.org>

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