[GNC] Problem with New Account Creation

[Bruno Barros]

Seems like an uninstall (used revo to remove any registry entries related
to GnuCash and remnant files) and re-install has solved the problem. Guess
I could have tried that to begin with. Thanks for everyone's help! Problem
solved.

On Sat, Jun 1, 2024 at 12:53 PM Ken Pyzik <pyz01 at outlook.com> wrote:

> One more thing to try.  It is possible that your version of GNUcash got
> stepped-on by something else.  If all other troubleshooting to this point
> has failed, de-install the version you have – and them re-install the
> latest version from SorgeForce or wherever you get your latest versions.
> Upon re-installation – see if the same behavior exists
>
>
>
> Ken
>
>
>
> *From:* Bruno Barros <chop88 at gmail.com>
> *Sent:* Saturday, June 1, 2024 9:47 AM
> *To:* Ken Pyzik <pyz01 at outlook.com>
> *Cc:* sunfish62 at yahoo.com; Gnucash Users <gnucash-user at gnucash.org>
> *Subject:* Re: [GNC] Problem with New Account Creation
>
>
>
> The context menu was a great idea. Hadn't thought of that. I had changed
> the registry to revert to the old windows context menu so thought maybe it
> was related to that. However, when I reverted back to the new context menu,
> it did not resolve the issue.
>
> Currently updating finance:quote but I doubt it's that. I've had
> finance:quote installed for a while now and it never messed with GnuCash
> before.
>
>
>
> Wondering if there may be some other context menu hide registry entry.
>
>
>
> On Sat, Jun 1, 2024 at 12:02 PM Ken Pyzik <pyz01 at outlook.com> wrote:
>
> I am currently running Win 11 Build 5.6 and have no issue with the new
> account option:
>
>
>
>
>
> When I click on “NEW”; the new account menu opens and a new accounts can
> be added with no issue.   One difference - I do NOT have finance quote
> installed.
>
>
>
> I suspect that the window is being hidden on you for some reason.  Try
> rebooting your machine and starting from scratch and see if you see the
> same behavior.  If you still have the same behavior, then your registry may
> have a setting that is telling windows to hide the context menu – or the
> finance quote may have overwritten something (just a couple of thoughts).
>
>
>
> Also, see if any other apps demonstrate the same behavior.  If they do –
> google search Context Menu hidden and see if that helps.  These are only my
> personal suggestions.  Hope they help.
>
>
>
> Ken
>
>
>
>
>
>
>
> -----Original Message-----
> From: gnucash-user <gnucash-user-bounces+pyz01=outlook.com at gnucash.org>
> On Behalf Of Bruno Barros
> Sent: Saturday, June 1, 2024 8:44 AM
> To: sunfish62 at yahoo.com
> Cc: Peter Cuthbert via gnucash-user <gnucash-user at gnucash.org>
> Subject: Re: [GNC] Problem with New Account Creation
>
>
>
> I do have multiple screens and I thought that at first. But not showing up
> on that screen either. Plus on the taskbar only the main GnuCash window is
> showing.
>
>
>
> On Sat, Jun 1, 2024 at 11:40 AM sunfish62 at yahoo.com <sunfish62 at yahoo.com>
>
> wrote:
>
>
>
> > Multiple screens?
>
> >
>
> > ⁣David T.​
>
> >
>
> > On Jun 1, 2024, 6:30 PM, at 6:30 PM, Bruno Barros <chop88 at gmail.com>
>
> > wrote:
>
> > >Recently starting having trouble creating new accounts. When I right
>
> > >click and select the New Account option, GnuCash "flashes" (as if the
>
> > >GnuCash window is getting selected and then deselected) but no pop up
>
> > >appears to create the account.
>
> > >I'm on the latest 5.6 version
>
> > >
>
> > >Win 11
>
> > >Build ID: 5.6+ (2024-03-30)
>
> > >Also have finance quote 1.59 installed
>
> > >
>
> > >Thanks in advance for any help or ideas of what might be the cause.
>
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>
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>
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> >
>
> >
>
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