[GNC] Could not obtain the lock for **GnuCash-datafilestring**

[Geoff]

Hi Megan

There is no guarantee that an upgrade will fix your particular problem, 
however to answer your questions:

 > If I need to update the GC program:
 >
 >     1. where do I find the documentation outlining the process and
 >     2. where do I source the most recent release
 >

The installation process is described here:
https://wiki.gnucash.org/wiki/Installation#Windows

The latest released version is always available from the GnuCash home page:

https://www.gnucash.org/
https://www.gnucash.org/download.phtml

The link to download the Windows version takes you to a SourceForge page 
and the download should start automatically.  When complete*** just run 
the executable and follow your nose: gnucash-5.9.setup.exe


***Depending on your Windows security setup you may get warning messages 
about downloading untrusted programs.


Regards

Geoff
=====


On 31/10/2024 8:43 am, Megan Tilley wrote:
> My apologies - I did forget to include the App version data:
> 
> Windows 10 Home 64-bit
> Version 22H2
> OS build 19045.5011
> 
> GnuCash
> Version: 5.8
> Build ID: 5.8+(2024-07-06)
> Finance::Quote: 1.62
> 
> 
> == I am the only user.
> == I only use GnuCash on this computer.
> == This issue started on Oct 26 with the first receipt of the error message.
> 
> Due to space restrictions on my C:\, which I have reserved wholly for my
> Operating System usage (no application/programs installed on C:\ if I can
> manage that), all my applications/programs and data are installed and kept
> on my D:\ drive, where the applications/programs are installed at the first
> level D:\ and the data at the second level
> D:\Dropbox\Application-programName\data.
> 
> I have been using this particular strategy since I started using Dropbox in
> 2014 - so, 10 years.
> The implication here is that if other programs can work this way, GnuCash
> should be able to do so as well.
> 
> I have checked whether GnuCash is running using the Windows Task Manager to
> check for any occurrence of GC processes.
> == Task Manager shows GC under the "Apps" running as a 32-bit app when I
> have GC open and operational.
> == In a previous message I indicated that I had shut GC down and there was
> nothing in Windows Task Manager to indicate that any component was still
> running.
> 
> 
> 
> If I need to update the GC program:
> 
>     1. where do I find the documentation outlining the process and
>     2. where do I source the most recent release
> 
> 
> 
> Thanks!
> 
> 
> Megan in Sydney
> 
> 
> On Thu, 31 Oct 2024 at 04:35, Robert Heller <heller at deepsoft.com> wrote:
> 
>> At Wed, 30 Oct 2024 11:59:41 -0500 R Losey <rlosey at gmail.com> wrote:
>>
>>>
>>> She is running Windows 10 (she said in her original post; see what I kept
>>> below)... but not sure which version of GnuCash is being used.
>>>
>>> Robert, note that there was a GnuCash bug in the Windows version that
>> left
>>> a process running that caused this problem.
>>
>> Yes, I saw posts about that.
>>
>>>
>>>
>>> On Wed, Oct 30, 2024 at 8:48 AM Robert Heller <heller at deepsoft.com>
>> wrote:
>>>
>>>>
>>>> Yes, if "GC closing down by itself (as in  - a failure of the app)" --
>>>> that is
>>>> it is "crashing", the LOCK will be left behind.
>>>>
>>>> It sounds like something is wrong.  *I* know nothing about MS-Windows.
>>>> Can
>>>> you post here the exact version of Gnucash and the version of
>> MS-Windows
>>>> you
>>>> are running?  Someone on this list can probably help you find out what
>> is
>>>> wrong.
>>>>
>>>>>>>> At Wed, 30 Oct 2024 10:53:54 +1100 Megan Tilley <
>>>> megan.tilley at gmail.com
>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>> I am the only user on this Win10 platform,...
>>>
>>>
>>
>> --
>> Robert Heller             -- Cell: 413-658-7953 GV: 978-633-5364
>> Deepwoods Software        -- Custom Software Services
>> http://www.deepsoft.com/  -- Linux Administration Services
>> heller at deepsoft.com       -- Webhosting Services
>>
>>
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