[GNC] Could not obtain the lock for **GnuCash-datafilestring**

[Megan Tilley]

Thank you, Geoff -  then SourceForge is the place to go...

I have (re)noted the installation process and latest released version
information - this time more obviously in my documentation.


I had wondered at the instances on GitHub...  SourceForge for me! LOL!

Thanks!


Megan in Sydney


On Thu, 31 Oct 2024 at 10:47, Geoff <cleanoutmyshed at gmail.com> wrote:

> Hi Megan
>
> There is no guarantee that an upgrade will fix your particular problem,
> however to answer your questions:
>
>  > If I need to update the GC program:
>  >
>  >     1. where do I find the documentation outlining the process and
>  >     2. where do I source the most recent release
>  >
>
> The installation process is described here:
> https://wiki.gnucash.org/wiki/Installation#Windows
>
> The latest released version is always available from the GnuCash home page:
>
> https://www.gnucash.org/
> https://www.gnucash.org/download.phtml
>
> The link to download the Windows version takes you to a SourceForge page
> and the download should start automatically.  When complete*** just run
> the executable and follow your nose: gnucash-5.9.setup.exe
>
>
> ***Depending on your Windows security setup you may get warning messages
> about downloading untrusted programs.
>
>
> Regards
>
> Geoff
> =====
>
>
> On 31/10/2024 8:43 am, Megan Tilley wrote:
> > My apologies - I did forget to include the App version data:
> >
> > Windows 10 Home 64-bit
> > Version 22H2
> > OS build 19045.5011
> >
> > GnuCash
> > Version: 5.8
> > Build ID: 5.8+(2024-07-06)
> > Finance::Quote: 1.62
> >
> >
> > == I am the only user.
> > == I only use GnuCash on this computer.
> > == This issue started on Oct 26 with the first receipt of the error
> message.
> >
> > Due to space restrictions on my C:\, which I have reserved wholly for my
> > Operating System usage (no application/programs installed on C:\ if I can
> > manage that), all my applications/programs and data are installed and
> kept
> > on my D:\ drive, where the applications/programs are installed at the
> first
> > level D:\ and the data at the second level
> > D:\Dropbox\Application-programName\data.
> >
> > I have been using this particular strategy since I started using Dropbox
> in
> > 2014 - so, 10 years.
> > The implication here is that if other programs can work this way, GnuCash
> > should be able to do so as well.
> >
> > I have checked whether GnuCash is running using the Windows Task Manager
> to
> > check for any occurrence of GC processes.
> > == Task Manager shows GC under the "Apps" running as a 32-bit app when I
> > have GC open and operational.
> > == In a previous message I indicated that I had shut GC down and there
> was
> > nothing in Windows Task Manager to indicate that any component was still
> > running.
> >
> >
> >
> > If I need to update the GC program:
> >
> >     1. where do I find the documentation outlining the process and
> >     2. where do I source the most recent release
> >
> >
> >
> > Thanks!
> >
> >
> > Megan in Sydney
> >
> >
> > On Thu, 31 Oct 2024 at 04:35, Robert Heller <heller at deepsoft.com> wrote:
> >
> >> At Wed, 30 Oct 2024 11:59:41 -0500 R Losey <rlosey at gmail.com> wrote:
> >>
> >>>
> >>> She is running Windows 10 (she said in her original post; see what I
> kept
> >>> below)... but not sure which version of GnuCash is being used.
> >>>
> >>> Robert, note that there was a GnuCash bug in the Windows version that
> >> left
> >>> a process running that caused this problem.
> >>
> >> Yes, I saw posts about that.
> >>
> >>>
> >>>
> >>> On Wed, Oct 30, 2024 at 8:48 AM Robert Heller <
> heller at deepsoft.com>
> >> wrote:
> >>>
> >>>>
> >>>> Yes, if "GC closing down by itself (as in  - a failure of the app)" --
> >>>> that is
> >>>> it is "crashing", the LOCK will be left behind.
> >>>>
> >>>> It sounds like something is wrong.  *I* know nothing about MS-Windows.
> >>>> Can
> >>>> you post here the exact version of Gnucash and the version of
> >> MS-Windows
> >>>> you
> >>>> are running?  Someone on this list can probably help you find out what
> >> is
> >>>> wrong.
> >>>>
> >>>>>>>> At Wed, 30 Oct 2024 10:53:54 +1100 Megan Tilley <
> >>>> megan.tilley at gmail.com
> >>>>>>>> wrote:
> >>>>>>>>>
> >>>>>>>>> I am the only user on this Win10 platform,...
> >>>
> >>>
> >>
> >> --
> >> Robert Heller             -- Cell: 413-658-7953 GV: 978-633-5364
> >> Deepwoods Software        -- Custom Software Services
> >> http://www.deepsoft.com/  -- Linux Administration Services
> >> heller at deepsoft.com       -- Webhosting Services
> >>
> >>
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