[GNC] Could not obtain the lock for **GnuCash-datafilestring**

Geoff cleanoutmyshed at gmail.com
Thu Oct 31 01:19:13 EDT 2024


P.S.  I forgot to mention that I am running the same version of GnuCash 
as you on Windows 10 and not experiencing the problems you described, 
albeit I have it installed on the C:\ drive and do not use DropBox.

   Version: 5.8
   Build ID: 5.8+(2024-07-06)
   Finance::Quote: 1.49

Good luck!

Regards

Geoff
=====

On 31/10/2024 11:17 am, Megan Tilley wrote:
> Thank you, Geoff -  then SourceForge is the place to go...
> 
> I have (re)noted the installation process and latest released version 
> information - this time more obviously in my documentation.
> 
> 
> I had wondered at the instances on GitHub...  SourceForge for me! LOL!
> 
> Thanks!
> 
> 
> Megan in Sydney
> 
> 
> On Thu, 31 Oct 2024 at 10:47, Geoff <cleanoutmyshed at gmail.com 
> <mailto:cleanoutmyshed at gmail.com>> wrote:
> 
>     Hi Megan
> 
>     There is no guarantee that an upgrade will fix your particular problem,
>     however to answer your questions:
> 
>       > If I need to update the GC program:
>       >
>       >     1. where do I find the documentation outlining the process and
>       >     2. where do I source the most recent release
>       >
> 
>     The installation process is described here:
>     https://wiki.gnucash.org/wiki/Installation#Windows
>     <https://wiki.gnucash.org/wiki/Installation#Windows>
> 
>     The latest released version is always available from the GnuCash
>     home page:
> 
>     https://www.gnucash.org/ <https://www.gnucash.org/>
>     https://www.gnucash.org/download.phtml
>     <https://www.gnucash.org/download.phtml>
> 
>     The link to download the Windows version takes you to a SourceForge
>     page
>     and the download should start automatically.  When complete*** just run
>     the executable and follow your nose: gnucash-5.9.setup.exe
> 
> 
>     ***Depending on your Windows security setup you may get warning
>     messages
>     about downloading untrusted programs.
> 
> 
>     Regards
> 
>     Geoff
>     =====
> 
> 
>     On 31/10/2024 8:43 am, Megan Tilley wrote:
>      > My apologies - I did forget to include the App version data:
>      >
>      > Windows 10 Home 64-bit
>      > Version 22H2
>      > OS build 19045.5011
>      >
>      > GnuCash
>      > Version: 5.8
>      > Build ID: 5.8+(2024-07-06)
>      > Finance::Quote: 1.62
>      >
>      >
>      > == I am the only user.
>      > == I only use GnuCash on this computer.
>      > == This issue started on Oct 26 with the first receipt of the
>     error message.
>      >
>      > Due to space restrictions on my C:\, which I have reserved wholly
>     for my
>      > Operating System usage (no application/programs installed on C:\
>     if I can
>      > manage that), all my applications/programs and data are installed
>     and kept
>      > on my D:\ drive, where the applications/programs are installed at
>     the first
>      > level D:\ and the data at the second level
>      > D:\Dropbox\Application-programName\data.
>      >
>      > I have been using this particular strategy since I started using
>     Dropbox in
>      > 2014 - so, 10 years.
>      > The implication here is that if other programs can work this way,
>     GnuCash
>      > should be able to do so as well.
>      >
>      > I have checked whether GnuCash is running using the Windows Task
>     Manager to
>      > check for any occurrence of GC processes.
>      > == Task Manager shows GC under the "Apps" running as a 32-bit app
>     when I
>      > have GC open and operational.
>      > == In a previous message I indicated that I had shut GC down and
>     there was
>      > nothing in Windows Task Manager to indicate that any component
>     was still
>      > running.
>      >
>      >
>      >
>      > If I need to update the GC program:
>      >
>      >     1. where do I find the documentation outlining the process and
>      >     2. where do I source the most recent release
>      >
>      >
>      >
>      > Thanks!
>      >
>      >
>      > Megan in Sydney
>      >
>      >
>      > On Thu, 31 Oct 2024 at 04:35, Robert Heller <heller at deepsoft.com
>     <mailto:heller at deepsoft.com>> wrote:
>      >
>      >> At Wed, 30 Oct 2024 11:59:41 -0500 R Losey <rlosey at gmail.com
>     <mailto:rlosey at gmail.com>> wrote:
>      >>
>      >>>
>      >>> She is running Windows 10 (she said in her original post; see
>     what I kept
>      >>> below)... but not sure which version of GnuCash is being used.
>      >>>
>      >>> Robert, note that there was a GnuCash bug in the Windows
>     version that
>      >> left
>      >>> a process running that caused this problem.
>      >>
>      >> Yes, I saw posts about that.
>      >>
>      >>>
>      >>>
>      >>> On Wed, Oct 30, 2024 at 8:48 AM Robert Heller
>     <heller at deepsoft.com <mailto:heller at deepsoft.com>>
>      >> wrote:
>      >>>
>      >>>>
>      >>>> Yes, if "GC closing down by itself (as in  - a failure of the
>     app)" --
>      >>>> that is
>      >>>> it is "crashing", the LOCK will be left behind.
>      >>>>
>      >>>> It sounds like something is wrong.  *I* know nothing about
>     MS-Windows.
>      >>>> Can
>      >>>> you post here the exact version of Gnucash and the version of
>      >> MS-Windows
>      >>>> you
>      >>>> are running?  Someone on this list can probably help you find
>     out what
>      >> is
>      >>>> wrong.
>      >>>>
>      >>>>>>>> At Wed, 30 Oct 2024 10:53:54 +1100 Megan Tilley <
>      >>>> megan.tilley at gmail.com <mailto:megan.tilley at gmail.com>
>      >>>>>>>> wrote:
>      >>>>>>>>>
>      >>>>>>>>> I am the only user on this Win10 platform,...
>      >>>
>      >>>
>      >>
>      >> --
>      >> Robert Heller             -- Cell: 413-658-7953 GV: 978-633-5364
>      >> Deepwoods Software        -- Custom Software Services
>      >> http://www.deepsoft.com/ <http://www.deepsoft.com/>  -- Linux
>     Administration Services
>      >> heller at deepsoft.com <mailto:heller at deepsoft.com>       --
>     Webhosting Services
>      >>
>      >>
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