[GNC] Gnucash crashing when trying to open a different file

[John Ralls]

> On Apr 23, 2025, at 13:45, Alan Johnson via gnucash-user <gnucash-user at gnucash.org> wrote:
> 
> I have GnuCash 5.11 build date 2025-03-29, installed from a PPA on
> Ubuntu 24.10/Oracular. 
> 
> It opens fine, but when I try to open a different gnucash file, it
> quits. The following error(s) were logged in syslog:
> 
> 2025-04-23T16:41:23.470467-04:00 fafnir systemd[5359]: Started app-
> gnome-gnucash-33165.scope - Application launched by gnome-shell.
> 2025-04-23T16:41:29.806288-04:00 fafnir dbus-daemon[2810]: [system]
> Activating via systemd: service name='org.freedesktop.hostname1'
> unit='dbus-org.freedesktop.hostname1.service' requested by ':1.212'
> (uid=1000 pid=33165 comm="/usr/bin/gnucash" label="unconfined")
> 2025-04-23T16:41:40.731090-04:00 fafnir kernel: gnucash[33165]:
> segfault at 5e478b4f1293 ip 0000779d99f99bf8 sp 00007ffdbf3283b0 error
> 4 in libcanberra-gtk3-module.so[2bf8,779d99f99000+3000] likely on CPU
> 10 (core 20, socket 0)
> 2025-04-23T16:41:41.806905-04:00 fafnir systemd[5359]: app-gnome-
> gnucash-33165.scope: Consumed 3.757s CPU time, 384.2M memory peak.

Unfortunately that’s not enough to tell us much . Please file a bug report (https://wiki.gnucash.org/wiki/Bugzilla#Commenting_on_existing_bugs_or_entering_new_ones) and attach a stack trace from the crash (https://wiki.gnucash.org/wiki/Stack_Trace).

Regards,
John Ralls