[GNC] Gnucash crashing when trying to open a different file

Brad Morrison bradmorrison at sonic.net
Wed Apr 23 19:54:31 EDT 2025


Hi Alan/GNUCash users, 

A few points: 

Which Ubuntu PPA did you use to install GNUCash?
https://help.launchpad.net/Packaging/PPA 

https://distrowatch.com/table.php?distribution=ubuntu - it looks like
Ubuntu 24.10/Oracular installs with the 256.5 version of systemd
(https://en.wikipedia.org/wiki/Systemd) even though the current version
is 257.5, so if you have not already updated systemd that may play a
role. 

It also looks like a new version of Ubuntu, 25.04/Plucky, was released
in the last week - https://en.wikipedia.org/wiki/Ubuntu 

https://flatpak.org/setup/Ubuntu & https://flathub.org/setup/Ubuntu -
you may also be able to use the Flatpak version of GNUCash on Ubuntu and
see if that setup works better. 

---
Thanks, 

Brad - https://www.facebook.com/brad.morrison.12327/ &
https://nextdoor.com/profile/01mP46jj8KCzj3sP4 &
https://norcal.social/@BradMorrison 

On 2025-04-23 13:45, Alan Johnson via gnucash-user wrote:

> I have GnuCash 5.11 build date 2025-03-29, installed from a PPA on
> Ubuntu 24.10/Oracular. 
> 
> It opens fine, but when I try to open a different gnucash file, it
> quits. The following error(s) were logged in syslog:
> 
> 2025-04-23T16:41:23.470467-04:00 fafnir systemd[5359]: Started app-
> gnome-gnucash-33165.scope - Application launched by gnome-shell.
> 2025-04-23T16:41:29.806288-04:00 fafnir dbus-daemon[2810]: [system]
> Activating via systemd: service name='org.freedesktop.hostname1'
> unit='dbus-org.freedesktop.hostname1.service' requested by ':1.212'
> (uid=1000 pid=33165 comm="/usr/bin/gnucash" label="unconfined")
> 2025-04-23T16:41:40.731090-04:00 fafnir kernel: gnucash[33165]:
> segfault at 5e478b4f1293 ip 0000779d99f99bf8 sp 00007ffdbf3283b0 error
> 4 in libcanberra-gtk3-module.so[2bf8,779d99f99000+3000] likely on CPU
> 10 (core 20, socket 0)
> 2025-04-23T16:41:41.806905-04:00 fafnir systemd[5359]: app-gnome-
> gnucash-33165.scope: Consumed 3.757s CPU time, 384.2M memory peak.
> 
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