[GNC] can not open file

[Chris Tsuji]

   Will
   Tried to upgrade but received a message that indicated the the software
   is not supported on the mac
   Chris


   Sent: Friday, February 07, 2025 at 4:38 PM
   From: "William Prescott" <will at theprescotts.com>
   To: "Users GnuCash" <gnucash-user at gnucash.org>
   Subject: Re: [GNC] can not open file
   Chris,
   Upgrade Gnucash to 5.9-2 or 5.10-1. There is a known problem with 5.8
   and MacOS 15, definitely with Apple Chips. I am not sure if it affects
   Intel chips, but it probably does.
   Best wishes,
   Will
   On 7 Feb 2025, at 17:39, Jim DeLaHunt <list+gnucash at jdlh.com> wrote:
   Hello, Chris:
   Welcome back. I'm sad to hear that you cannot open your files.
   On 2025-02-07 15:28, Chris Tsuji via gnucash-user wrote:
   > Hope someone can help me.
   > I can not open my files.
   > version 5.8
   > imac os 15.3
   > processor: 3.3 ghz 6-core intel corei5
   > memory 15 GB
   >
   > Chris Tsuji
   Thank you for giving us the details on your GnuCash version and your
   OS. That is helpful.
   What do you observe? What specific actions do you take to try to open
   your files? What do you observe happening? What do you expect to
   happen?
   Do you know where on your Macintosh storage those files are? Could you,
   for example, find them so that you can list the in a Finder window? Can
   you do a Get Info on those files, to see their size and modification
   date?
   Answers to these questions might be illuminating.
   Best regards,
   —Jim DeLaHunt
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