[GNC] can not open file

Jim DeLaHunt list+gnucash at jdlh.com
Fri Feb 7 21:58:02 EST 2025


Chris:

On 2025-02-07 16:42, Chris Tsuji via gnucash-user wrote:
>     Jim
>     Please see attached
>     Can Gnucash run on OS 15.3?  I just upgraded?
>     Thank for your help
>     Chris
>
>
>     Sent: Friday, February 07, 2025 at 3:39 PM
>     From: "Jim DeLaHunt" <list+gnucash at jdlh.com>
>     To: "Chris Tsuji" <ctsuji at cheerful.com>
>     Cc: gnucash-user at gnucash.org
>     Subject: Re: [GNC] can not open file
>     Hello, Chris:
>     Welcome back. I'm sad to hear that you cannot open your files.
>     On 2025-02-07 15:28, Chris Tsuji via gnucash-user wrote:
>     > Hope someone can help me.
>     > I can not open my files.
>     > version 5.8
>     > imac os 15.3
>     > processor: 3.3 ghz 6-core intel corei5
>     > memory 15 GB
>     >
>     > Chris Tsuji
>     Thank you for giving us the details on your GnuCash version and your
>     OS.
>     That is helpful.
>     What do you observe?  What specific actions do you take to try to open
>     your files?  What do you observe happening?  What do you expect to
>     happen?
>     Do you know where on your Macintosh storage those files are? Could you,
>     for example, find them so that you can list the in a Finder window?
>     Can
>     you do a Get Info on those files, to see their size and modification
>     date?
>     Answers to these questions might be illuminating.

Could you please re-send this message, but not in the form of a word 
processing file attachment?  Please put the text of your comments in the 
body of the message. If you have screen shots, add them as attachments 
to the message. (Don't paste images into the body of the message, the 
mailing list deletes those.) This makes it easier for everyone reading 
the message to quickly grasp your message and reply.

You mention, "I just upgraded".  Which did you upgrade, macOS or GnuCash?

Has this version of GnuCash ever worked on your computer with this 
version of macOS? Or is it a matter of, it used to work, then you 
changed either GnuCash or macOS, and it has never worked since?

Best regards,
      —Jim DeLaHunt







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